Avianca Airlines Flight Change Policy

Avianca Airlines Flight Change Policy

Whether you need to reschedule your flight, change your destination, or modify your booking in some other way, understanding the Avianca Airlines Flight Change Policy can help you avoid fees, penalties, and other complications that can arise from making changes to your travel plans. 

This article will provide an in-depth guide to the Avianca Airlines Change Flight Policy, covering everything you need to know to make changes to your flight itinerary smoothly and efficiently.

What are the Guidelines Under Avianca Airlines Flight Change Policy?

The guidelines for Avianca Airlines change flight policy may vary based on the type of fare you purchased, the route, and other factors. However, there are some general guidelines that apply to most Avianca Airlines flight change requests. Here are some key points to keep in mind:

  • Fees – Avianca Airlines may charge a fee for changing your flight itinerary. The amount of the Avianca change flight fee depends on various factors such as the type of ticket you purchased, how close you are to your departure date, and the destination you are traveling to.
  • Timeframe – Avianca Airlines requires that changes to your flight itinerary be made within a certain time frame before your scheduled departure. Generally, this window is between 24 hours to 72 hours before the flight’s scheduled departure time.
  • Availability – Changes to your flight itinerary may depend on the availability of seats on the flight you want to change to. If there are no available seats on your desired flight, you may not be able to make the change.
  • Fare difference – If the fare for the new flight is higher than the original fare, you will be responsible for paying the fare difference.
  • Refunds – If you cancel your flight or change your flight to a lower-priced fare, you may be eligible for a partial refund.
  • Eligibility – Not all fares are eligible for changes. Basic Economy fares may have more restrictions on changing the itinerary than other types of fares.

It’s important to note that these guidelines are subject to change and may vary based on the specific circumstances of your travel itinerary.

Does Avianca Allow Flight Changes Within 24 Hours?

Yes, Avianca Airlines allows flight changes within 24 hours of booking without charging a fee, provided that the original booking was made at least one week before the scheduled departure date. This policy is in compliance with the US Department of Transportation’s requirement that airlines allow passengers to cancel or change a reservation within 24 hours of booking without penalty. The other conditions include 

  • Request must be made within 24 hours of booking
  • This applies only to Aviance-operated flights.
  • Not applicable on discounted or promo fare.

Note:- Passengers can request Avianca flight cancellation within 24 hours of purchase. The same conditions apply. 

What are the Types of Avianca Flight Change Requests that the Airline Accepts?

Avianca Airlines accepts various types of flight change requests, including:

  • Changing the destination of your flight – If you need to change your flight destination, Avianca Airlines may allow you to do so, but it will depend on availability and fare rules. A fee may apply, and any difference in fare between your original and new destination may also apply.
  • Changing the name on your ticket – In some cases, Avianca Airlines may allow you to change the name on your ticket, although restrictions may apply. This type of Aviana change request may require additional documentation and may be subject to a fee.
  • Adding or removing a passenger from your booking – If you need to add or remove a passenger from your Avianca Airlines booking, you can request this type of change. Depending on the circumstances, a fee may apply.
  • Upgrading your seat – If you want to upgrade your seat to a higher class, Avianca Airlines may allow you to do so, subject to availability and fare rules. You may need to pay an additional fee for this type of change.

It’s important to note that the types of flight change request that Avianca Airlines accepts may vary based on the type of fare you purchased and other factors. 

How to Request the Flight Change with Avianca?

There are several methods to request a flight change with Avianca Airlines:

Online – If you booked your flight directly with Avianca Airlines, you can request a flight change online by logging into your account on the Avianca Airlines website. Do the following – 

  • If you booked your flight directly with Avianca Airlines, you should have an account on their website. Log in to your account to manage your booking.
  • Once you’re logged in, select the flight you want to change from your booking itinerary.
  • Select your desired new flight date, time, and destination, if applicable. Depending on the type of fare you purchased, you may see different fare options and prices.
  • Before finalizing your flight change request, review the fare rules and any fees associated with the change. Avianca Airlines may charge a fee for changing your flight, depending on the type of fare you purchased and other factors.
  • Once you’ve selected your new flight details and reviewed the Avianca change flight policy and fees, submit your flight change request. Avianca Airlines will review your request and confirm the new itinerary if it’s available.

Contact Avianca Airlines’ customer service – You can also request a flight change by contacting Avianca Airlines’ customer service by phone or email. Be sure to have your booking confirmation number and any other relevant information handy when you contact them.

To request a flight change with Avianca Airlines through customer service, you can follow these steps:

  • Have your booking confirmation number and any other relevant information handy.
  • Contact Avianca Airlines’ customer service by phone or email. You can find their contact information on their website.
  • Explain to the customer service representative that you would like to request a flight change. Provide them with your booking confirmation number and the details of the change you would like to make.
  • The representative will check availability and inform you of any fees or fare differences associated with the change.
  • If you agree to the fees and fare differences, the representative will make the change and provide you with the updated itinerary.
  • Review the updated itinerary to make sure the changes have been made correctly.

It’s important to note that fees and restrictions may apply to Avianca change flight policy, depending on the type of fare you purchased and other factors.

Visit an Avianca Airlines ticket office – If you prefer to make your flight change in person, you can visit an Avianca Airlines ticket office. You may be able to find a list of Avianca Airlines ticket office locations on their website or by contacting customer service.

To request a flight change with Avianca Airlines through a ticket office, you can follow these steps:

  • Find an Avianca Airlines ticket office location. You can find a list of ticket office locations on the Avianca Airlines website or by contacting customer service.
  • Bring your booking confirmation number and any other relevant information with you to the ticket office.
  • Explain to the ticket office representative that you would like to request a flight change. Provide them with your booking confirmation number and the details of the change you would like to make.
  • The representative will check availability and inform you of any fees or fare differences associated with the change.
  • If you agree to the fees and fare differences, the representative will make the change and provide you with the updated itinerary.
  • Review the updated itinerary to make sure the changes have been made correctly.

It’s important to note that fees and restrictions may apply to flight changes with Avianca Airlines, depending on the type of fare you purchased and other factors. 

How much is the Avianca change flight fee?

The cost of changing a flight with Avianca Airlines depends on various factors such as the type of ticket, destination, and timing of the change. 

Below is the over of the Avianca change flight fee – 

Flights within ColombiaFlights within EcuadorInternational flights within South AmericaOther international flights
Cost of Flight ChangeUSD 25USD 25USD 150USD 200

Here are the restriction applies to flight change requests according to your fare –

Fare TypeChanges Before Departure Changes After Departure 
XSChange allowed for a feeNo changes allowed
SChange allowed for a feeNo changes allowed
MChange allowed for a feeNo changes allowed
LFreeChanges allowed for a fee
XXL (Only available for flights to and from Europe)FreeChanges allowed for a fee

What are Avianca Airlines Schedule Change Policy?

Here are the Avianca Airlines Schedule Change Policy guidelines in bullet points:

  • Avianca Airlines may occasionally need to change their flight schedules due to factors such as weather, aircraft maintenance, or other reasons beyond their control.
  • In the event of a schedule change, Avianca Airlines will make reasonable efforts to inform affected passengers of the change via email, phone, or other contact methods provided at the time of booking.
  • If the schedule change results in a delay of more than four hours or an overnight stay, Avianca Airlines will offer affected passengers the option to rebook on another flight at no additional cost or request a refund.
  • If the schedule change results in a change of itinerary that does not meet the customer’s needs, Avianca Airlines may offer to change the reservation to a more suitable flight or provide a refund.
  • Passengers are encouraged to review their flight itineraries periodically to check for any schedule changes and contact Avianca Airlines customer service if they have any questions or concerns.

Avianca Airlines may have different policies regarding schedule changes for different types of tickets or fare classes, so it is important to review the specific terms and conditions of your ticket and fare rules before making any changes or purchases.

By following the guidelines outlined in this Avianca Airlines Flight Change Policy article, passengers can make changes to their Avianca Airlines flights with ease and convenience.

Frequently Asked Questions

What is Avianca Airlines flight change policy?

Avianca Airlines offers a flexible flight change policy that allows passengers to modify their travel plans online, through customer service, or at a ticket office.

How can I change my Avianca Airlines flight?

Passengers can request flight changes online, through customer service, or at a ticket office, depending on their preference. The exact process for changing your flight will depend on your specific situation.

Does Avianca Airlines allow flight changes within 24 hours?

Yes, Avianca Airlines allows passengers to make changes to their flight reservations within 24 hours of booking, as long as the departure date is more than seven days away.

What should I do if my Avianca Airlines flight schedule changes?

In the event of a schedule change, Avianca Airlines will make reasonable efforts to inform affected passengers of the change via email, phone, or other contact methods provided at the time of booking.

Can I change my flight destination with Avianca Airlines?

Yes, passengers can request changes to their flight destination with Avianca Airlines, but fees and restrictions may apply depending on the type of ticket and fare class.

Can I cancel my Avianca Airlines flight and get a refund?

Yes, passengers can request to cancel their Avianca Airlines flight and get a refund, but fees and restrictions may apply depending on the type of ticket and fare class.

How far in advance can I change my Avianca Airlines flight?

Passengers can generally make changes to their Avianca Airlines flight up to two hours before the scheduled departure time. However, fees and restrictions may apply depending on the type of ticket and fare class.

Can I change the date of my Avianca Airlines flight?

Yes, passengers can request to change the date of their Avianca Airlines flight, but fees and restrictions may apply depending on the type of ticket and fare class.

What happens if I miss my Avianca Airlines flight?

If you miss your Avianca Airlines flight, you may be able to request a change to a later flight for a fee, depending on the type of ticket and fare class.

Can I change my Avianca Airlines flight to a different airline?

Passengers generally cannot change their Avianca Airlines flight to a different airline. However, in certain circumstances, Avianca Airlines may offer a rebooking option with a partner airline.

What should I do if I need to change my Avianca Airlines flight due to a personal emergency?

If you need to change your Avianca Airlines flight due to a personal emergency, you can request a change online, through customer service, or at a ticket office.

Can I make changes to my Avianca Airlines flight if I purchased a non-refundable ticket?

Yes, passengers with non-refundable tickets can still request changes to their Avianca Airlines flight, but fees and restrictions may apply depending on the type of ticket and fare class.

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