WestJet Flight Change Policy

WestJet Flight Change Policy

Are you a WestJet passenger looking to modify your flight reservation? In this article, we will provide you with a comprehensive guide to the WestJet flight change policy. From understanding the policy to exploring the process of making changes and important considerations, we’ve got you covered. 

WestJet Fare Categories and Options

WestJet offers different fare types and changes fees based on the type of ticket you purchase. Here are the common fare types and change fees for WestJet flights:

  • Econo Fare – This is the basic fare option offered by WestJet. For Econo fares, there is a fee charged for making changes to your flight itinerary, such as modifying the dates or times. 
  • EconoFlex Fare – This fare type provides more flexibility compared to the Econo fare. EconoFlex fares generally include the ability to make changes to your flight without incurring a change fee. However, fare differences may apply if the new itinerary has a higher fare.
  • Premium Fare – This is WestJet’s premium cabin fare option, offering enhanced services and amenities. No WestJet Flight Change Fee is applicable. 
  • Business Fare – This fare type is available for WestJet’s Business Class cabin, providing additional amenities and benefits. No change fee applies. However, fare differences may apply if the new itinerary has a higher fare.

WestJet Flight Changes Within 24 Hours

WestJet Flight Changes made within 24 hours of the initial booking carry certain guidelines. In this time frame, adjustments to your reservation will only incur charges based on fare differences. Should you decide to change your flight within the first 24 hours of booking, no change fee applied. 

The policy is also applicable for WestJet Flight cancellations within 24 hours of booking. 

WestJet Flight Changes Outside 24 Hours

Regarding changes made beyond the initial 24-hour window, it is not possible to modify a Basic fare that was booked outside of this timeframe. For flights booked more than 24 hours ago, any alterations made will be subject to fare adjustments and potential increases in government taxes or fees.

WestJet Same Day Flight Change

Same-day flight changes provide passengers with the option to modify their confirmed flight by adjusting the departure time, subject to certain conditions. These changes can be requested 24 hours prior to the scheduled departure time.

If an earlier or later flight is available for the same origin and destination, passengers may make a change by paying a fee either at the airport or by contacting WestJet.

To be eligible for WestJet same-day change, the following criteria must be met:

  • The flight must be from the same origin to the same destination.
  • The change must be made on the same calendar day as the original departure.
  • The flight must be operated by WestJet
  • A seat in the same cabin class as the original booking must be available.

There are instances when same-day changes are not available, including:

  • When a Basic fare has been purchased.
  • When traveling on a charter flight.
  • When there is only one departure scheduled for the day.
  • When there are no flights available

If your reservation does not meet the requirements for a same-day change, the standard rules under the WestJet flight change policy will be applicable. 

The same Day Change Fee would be charged per passenger. No fare difference would be levied. 

Change Fee forEconoEcono FlexPremiumBusiness
Flight within Canada150-177 CADNo fee100-118 CADNo fee
Flight between Canada and all destinations (except Europe)150-177 CAD/USDNo fee100-118 CAD/USDNo fee
Flight between Canada and Europe150-177 CADNo fee150-177 CADNo fee
Flight between Canada and Asia150-177 CADNo fee150-177 CADNo fee

WestJet Flight Change Policy For Flight Affected Due To Travel Advisory

If there is a current travel advisory for your destination on your trip dates, you have the following options:

  • Change your travel dates to and/or from the same destination without incurring a fare difference charge. However, blackout dates may apply.
  • Change your destination while keeping the same travel dates. If the alternate airport is geographically close, such as switching from Abbotsford (YXX) to Vancouver (YVR), there will be no fare difference charge.
  • If you choose to travel to an airport that is not geographically close, you will be required to pay the fare difference.
  • If the new fare is lower, the refund guidelines for the fare type will apply.
  • Cancel your trip, and a refund will be provided based on the guidelines for the original fare bundle.

Click here to check the current travel advisories. 

WestJet Flight Change Fee

Below is the overview of the WestJet Flight Change Cost  based on the travel route – 

Fare TypeFlights within CanadaNorth America (including Mexico, the Caribbean, and Central America)EuropeAsia
Econo$100 CAD/USD + tax per passenger$100 CAD/USD + tax per passenger$150 CAD/USD + tax per passenger$150 CAD/USD + tax per passenger
EconoFlexNo FeeNo FeeNo FeeNo Fee
Premium$100 CAD/USD + tax per passenger$100 CAD/USD + tax per passenger$150 CAD/USD + tax per passenger$300 CAD/USD + tax per passenger
Business$100 CAD/USD + tax per passenger$100 CAD/USD + tax per passenger$150 CAD/USD + tax per passenger$500 CAD/USD + tax per passenger
Member Exclusive$100 CAD/USD + tax per passenger$100 CAD/USD + tax per passenger$150 CAD/USD + tax per passenger$150 CAD/USD + tax per passenger
Premium FlexNo feeNo feeNo feeNo fee
Business FlexNo feeNo feeNo feeNo fee

WestJet Flight Change Policy For Award Tickets

When it comes to changing flights booked with Travel Bank funds, the policy for award tickets is as follows. 

  • The flight change fee will vary based on the type of ticket you initially booked. 
  • If the new flight you wish to change to has a higher fare, you will be required to pay the fare difference. 
  • If the new flight has a lower fare, the remaining balance will be credited back to your Travel Bank account. 

WestJet Flight Change Policy For Vacations Package

Changes made within 24 hours of the original booking will not incur any change fees, but guests will be responsible for paying the fare difference, if applicable. Add to that – 

  • For changes made 21 days or more before the departure date, a change fee of 100 CAD per passenger.
  • Vacations booked with round-trip Premium fares are exempt from the change fee.
  • When making changes, the new booking will be based on the current retail price. If there is a change of property (such as switching to a different hotel), it will be treated as a cancellation.
  • One WestJet name change per booking is allowed outside of 21 days or more before the departure date, subject to a change fee of 100 CAD plus GST.

Below is the overview of the WestJet Flight Change Fee for Vacation Packages – 

Fare OptionDowngrade in Package PriceIncrease in Package Price
Econo or EconoFlex100 CAD (includes GST)The difference in package price will apply
PremiumNo feeDifference in package price will apply

How to Change Flight with WestJet?

Here are three methods you can use to change your flight with WestJet:

Online Flight Change – The easiest and most convenient method to change your WestJet flight is through their online platform. All you need to do is – 

  • Visit the WestJet website and go to the “Manage Trips” or “Manage Bookings” section.
  • Enter your booking details, such as your Reservation Code and last name, in the provided fields.
How to Change Flight with WestJet
  • Follow the instructions provided to access your booking and view the available options for making changes.
  • Select the flight you wish to change and choose the new desired dates, times, or destinations.
  • Review any fare differences or fees associated with the change, and proceed with the payment if applicable.
  • Confirm the changes and receive a new itinerary or confirmation for your updated flight.

Contact WestJet Customer Service – If you prefer assistance or encounter any difficulties while changing your flight online, you can contact WestJet’s customer service.

  • Locate the WestJet customer service contact information, which can usually be found on their website under the “Contact Us” or “Support” section.
  • Dial the provided customer service phone number or use the available live chat or email support options.
  • Explain to the WestJet representative that you would like to change your flight and provide them with your booking details, such as your confirmation number and passenger information.
  • Inform the representative of your desired changes, including the new dates, times, or destinations.
  • The representative will assist you in finding suitable alternatives and provide information about any applicable fare differences or fees.
  • Confirm the changes and make any required payments or adjustments as instructed by the representative.
  • Receive a new itinerary or confirmation reflecting the updated flight details.

In-person at the Airport – If you are already at the airport or prefer face-to-face interaction, you can change your WestJet flight at the airport.

  • Locate the WestJet check-in counter or customer service desk at the airport, usually situated in the departure area.
  • Approach a WestJet representative at the counter and inform them that you would like to change your flight.
  • Provide the representative with your booking details, such as your confirmation number and passenger information, to assist them in locating your booking.
  • Discuss your desired changes, including the new dates, times, or destinations, with the representative.
  • The representative will assist you in finding suitable alternatives and provide information on any applicable fare differences or fees.
  • Confirm the changes and make any required payments or adjustments as instructed by the representative.
  • Receive a new itinerary or confirmation reflecting the updated flight details.

Understanding the WestJet flight change policy is essential for a smooth travel experience. By familiarizing yourself with the policy, knowing your fare type, and being aware of the available options for modifying your reservation, you can navigate changes effectively. Remember to plan ahead, check fare conditions, and consider travel insurance for added protection.

Frequently Asked Questions

Can I change my WestJet flight online?

Yes, you can modify your WestJet flight online through the “Manage Trips” section on their website. Simply enter your booking details and follow the instructions to make the necessary changes.

What are the change fees for WestJet flights?

The change fees for WestJet flights vary depending on the fare class, timing of the change, and other factors. It’s best to review the aforementioned WestJet Flight Change Fee section.

Are there any exceptions to the change fees?

WestJet may provide exceptions or special accommodations in certain situations, such as medical emergencies or compassionate circumstances. The airline also offers exceptions to the current travel advisories.

Can I change my flight if I have a non-refundable fare?

Yes, you can change a flight with a non-refundable fare, but it may be subject to change fees and fare differences.

Is travel insurance recommended when changing flights?

Having travel insurance is always a good idea as it can provide coverage for unexpected events, including flight changes or cancellations. It’s recommended to review the coverage options and policy details before purchasing travel insurance.

2 thoughts on “WestJet Flight Change Policy

  1. Do WestJet change fees depending on when I booked my flight (within 24 hours or not), and are there additional fees besides the fare difference, even for refundable fares?Do WestJet change fees depending on when I booked my flight (within 24 hours or not), and are there additional fees besides the fare difference, even for refundable fares?

  2. Can I change my WestJet flight for free within 24 hours of booking, even if the new flight is more expensive?

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