Avianca Airlines Baggage Policy
When it comes to traveling by air, baggage policy is one of the essential things to consider. Knowing the baggage policy of the airline you’re traveling with can help you avoid unnecessary expenses and make your travel experience stress-free. Avianca Airlines baggage policy outlines what passengers are allowed to carry on board and what they can check in. Let’s dive into the details.
What is Avianca Airlines Checked Baggage Policy?
Avianca Checked Baggage Policy for flights may vary depending on the destination, fare type, and the passenger’s frequent flyer status.
However, here are some general guidelines:
- Passengers traveling in Economy class can check in one bag with a maximum weight of 23 kg or 50 lbs.
- Passengers traveling in Business class can check in two bags, each with a maximum weight of 32 kg or 70 lbs. This applies to XXL fare.
- The total dimensions of each checked bag (length + width + height) must not exceed 158 cm or 62 inches.
- Passengers traveling to/from the United States are allowed to check in two bags in Economy class, and two bags in Business class.
Additional fees may apply if the baggage exceeds the weight and size limits or if the passenger brings additional bags.
Please note that these guidelines are subject to change, and passengers should always check Avianca airline’s website or contact their customer service for the latest updates on the Avianca Airlines baggage policy.
Where can I buy checked baggage? – Avianca Airlines provides several options for passengers to purchase checked baggage:
- During the booking process – Passengers can add checked baggage during the booking process on the airline’s website or through a travel agency. The cost of additional baggage may vary depending on the passenger’s destination, fare type, and frequent flyer status.
- After the booking – Passengers who have already booked their flights can purchase additional baggage allowance through the airline’s customer service. Passengers can contact the airline via phone, email, or chat to buy additional baggage allowance.
- At the airport – Passengers can purchase additional baggage allowance at the airport before their flight. However, it’s recommended to buy baggage allowance in advance to avoid any delays or hassles at the airport.
Passengers should check the Avianca baggage policy before purchasing additional baggage to ensure they comply with the airline’s rules and avoid any additional fees.
How much is the fee for checked baggage with Avianca Airlines? – The Avianca Baggage Policy fees for checked baggage with Avianca Airlines may vary depending on the passenger’s destination, fare type, and frequent flyer status.
Fee for Flights within Colombia –
| Checked Baggage Allowance | USD (United States Dollar) |
| 1st bag (Economy) | 15.44 USD |
| 2nd bag (Economy) | 21.51 USD |
| 3rd to 10th bag (Economy) | 52.91 USD |
| 1st bag (Business) | Included |
| 2nd bag (Business) | 21.51 USD |
| 3rd to 16th bag (Business) | 52.91 USD |
Fee for Flights within Ecuador
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 15 | From USD 15 | From USD 15 |
| When you check-in online or at the airport | From USD 30 | From USD 30 | From USD 30 |
Fee for International flights from North America (except Cancun)
From the US to Central America
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 35 | From USD 65 | From USD 145 |
| When you check-in online or at the airport | From USD 80 | From USD 100 | From USD 200 |
From US to South America
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 40 | From USD 65 | From USD 145 |
| When you check-in online or at the airport | From USD 80 | From USD 100 | From USD 200 |
Fee for International Flights from Central America – Here is the overview of the baggage fee as per Avianca’s international baggage policy.
To the United States, Canada
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 35 | From USD 65 | From USD 145 |
| When you check-in online or at the airport | From USD 80 | From USD 100 | From USD 200 |
To Mexico (except Cancun)
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 35 | From USD 65 | From USD 75 |
| When you check-in online or at the airport | From USD 80 | From USD 100 | From USD 200 |
To the Caribbean
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 25 | From USD 50 | From USD 50 |
| When you check-in online or at the airport | From USD 80 | From USD 100 | From USD 200 |
Central America
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 35 | From USD 50 | From USD 60 |
| When you check-in online or at the airport | From USD 80 | From USD 100 | From USD 200 |
South America
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 30 | From USD 60 | From USD 60 |
| When you check-in online or at the airport | From USD 80 | From USD 100 | From USD 200 |
International flights from the Caribbean (Including Cancun and San Juan, Puerto Rico)
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 25 | From USD 50 | From USD 50 |
| When you check-in online or at the airport | From USD 80 | From USD 100 | From USD 200 |
International flights from Europe
From Spain
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 100 | From USD 140 | From USD 150 |
| When you check-in online or at the airport | From USD 150 | From USD 175 | From USD 225 |
From the United Kingdom
| Add it | 1st piece | 2nd piece | 3rd piece |
| When buying a ticket or managing a booking at avianca.com | From USD 100 | From USD 130 | From USD 135 |
| When you check-in online or at the airport | From USD 132 | From USD 148 | From USD 190 |
What is Avianca Airlines Carry-On Baggage Policy?
Avianca Airlines allows passengers to bring one carry-on item and one personal item on board, subject to certain size and weight restrictions. Here are the details of Avianca Airlines baggage policy carry on:
- Passengers are allowed to bring one carry-on item and one personal item on board. The carry-on item must fit in the overhead bin, while the personal item must fit under the seat in front of the passenger.
- The maximum dimensions for the carry-on item are 55 x 35 x 25 cm (22 x 14 x 10 in), including handles, pockets, and wheels. The maximum weight for the carry-on item is 10 kg (22 lbs).
- The personal item must not exceed 45 x 35 x 20 cm (18 x 14 x 8 in), including handles, pockets, and wheels.
- Some items are not considered part of the carry-on allowance and may be brought on board in addition to the carry-on and personal items. These include a coat, a book, a small bag of duty-free items, a small camera, a laptop, and an umbrella.
Passengers should also ensure that their carry-on items comply with the size and weight restrictions to avoid any additional fees or delays during the boarding process.
What is Avianca Airlines Excess Baggage Policy?
If a passenger exceeds the free baggage allowance, they will be charged an excess baggage fee by Avianca Airlines. Here are the details of Avianca Airlines excess baggage policy:
- The excess baggage fee varies depending on the passenger’s route, fare type, and frequent flyer status.
- The fee is calculated based on the weight of the excess baggage and the applicable fee per kilogram (kg) or pound (lb) set by the airline.
- Passengers can purchase additional baggage allowance online when they buy their ticket or manage their booking on the Avianca Airlines website. This is usually cheaper than paying for excess baggage at the airport.
- If a passenger has excess baggage at the airport, they can pay for it using a credit or debit card, or in some cases, cash.
- The maximum weight allowed per piece of checked baggage is 32 kg (70 lb), and the maximum total weight allowed per passenger is 158 kg (348 lb).
- Passengers with excess baggage that exceeds these weight limits may need to make special arrangements with Avianca Airlines.
- Some items, such as dangerous goods, live animals, and fragile or valuable items, are not allowed as excess baggage. Passengers should check with the airline before bringing any unusual or bulky items on board.
It’s important to note that the Avianca extra baggage policy may vary depending on the passenger’s route, fare type, and frequent flyer status.
Fares for overweight and oversized baggage – Below is the overview of the Avianca Airlines baggage fee for excess weight for domestic flights –
| Destination | Oversized | Overweight |
| Colombia | USD 18 per piece | USD 18 per piece |
| Ecuador | USD 30 per piece | USD 30 per piece |
Below is the overview of the Avianca Airlines baggage fee for excess weight for international flights –
| Departure | Oversized Fee | Overweight Fee |
| From the United States | From USD 80 | From USD 80 |
| From Canada | From USD 120 | From USD 120 |
| From Mexico | From USD 95 | From USD 95 |
| From Central America | From USD 80 | From USD 80 |
| From the Caribbean | From USD 80 | From USD 80 |
| From South America | From USD 85 | From USD 85 |
| From Spain | From USD 150 | From USD 150 |
| From Great Britain | From USD 120 | From USD 120 |
What is Avianca Airlines Sports Equipment Policy?
Avianca Airlines has a sports equipment policy that allows passengers to transport different types of sports equipment, such as bicycles, surfboards, golf clubs, and skis, among others. Here are some key points to keep in mind:
- Sports equipment can be included as part of a passenger’s checked baggage allowance or can be transported as additional baggage, depending on the size and weight of the equipment.
- Passengers must notify Avianca in advance if they plan to travel with sports equipment, as this will allow the airline to ensure that there is enough space and capacity on the flight to accommodate the equipment.
- Some sports equipment may require special packaging or handling, such as bicycles, which must be disassembled and placed in a special box. Passengers are responsible for ensuring that their equipment is properly packaged and labeled.
- Additional fees may apply for sports equipment, depending on the size and weight of the equipment, as well as the passenger’s itinerary and ticket class. These fees can range from 50 to 150 USD per piece of equipment.
- Passengers should check the specific requirements and restrictions for their chosen sport equipment before traveling, as some equipment may not be allowed on certain flights or may require additional permits or documentation.
Overall, Avianca Airlines sports equipment policy allows passengers to travel with their favorite gear and equipment, provided that they comply with the airline’s specific requirements and guidelines.
What is Avianca Airlines Musical Instrument Policy?
Avianca Airlines has a musical instrument policy that allows passengers to bring their instruments with them on their flights. Here are some key points to keep in mind:
- Musical instruments can be included as part of a passenger’s checked baggage allowance or can be transported as additional baggage, depending on the size and weight of the instrument.
- Passengers must notify Avianca in advance if they plan to travel with a musical instrument, as this will allow the airline to ensure that there is enough space and capacity on the flight to accommodate the instrument.
- Some musical instruments may require special packaging or handling, such as fragile or large instruments. Passengers are responsible for ensuring that their instrument is properly packaged and labeled.
- Additional fees may apply for musical instruments, depending on the size and weight of the instrument, as well as the passenger’s itinerary and ticket class. These fees can range from 50 to 150 USD per piece of equipment.
- Passengers are allowed to bring small musical instruments, such as violins or guitars, into the cabin as carry-on baggage, provided that they meet the airline’s size and weight restrictions.
- For larger musical instruments that cannot be brought into the cabin, such as cellos or double basses, Avianca may require passengers to purchase an extra seat to accommodate the instrument.
Overall, Avianca Airlines musical instrument policy allows passengers to travel with their instruments, provided that they comply with the airline’s specific requirements and guidelines.
What is Avianca Airlines Baggage Claim and Lost Baggage Policy?
Here are the key points of Avianca lost baggage policy:
- In case of lost or delayed baggage, passengers should report the issue to the Avianca Airlines baggage service counter before leaving the airport.
- Avianca Airlines will provide a Property Irregularity Report (PIR) to the passenger for reference. This report includes a file number and details of the baggage and flight.
- Passengers can track the status of their lost baggage using the file number provided on the PIR on the Avianca Airlines website or by calling the airline’s customer service.
- Avianca Airlines will make every effort to locate the lost baggage and deliver it to the passenger as soon as possible.
- In case the baggage is not located within five days, Avianca Airlines will compensate the passenger up to a maximum of USD 1,560 for domestic flights and USD 3,500 for international flights.
- Avianca Airlines will compensate the passenger for any expenses incurred due to the loss or delayed delivery of the baggage, such as clothing, toiletries, and essential items, up to a maximum of USD 50 per day for the first five days.
- Passengers are advised to keep all receipts and documentation of expenses incurred as evidence to submit a claim to Avianca Airlines.
- In case the baggage is damaged during the flight, passengers should report the damage to the Avianca Airlines baggage service counter immediately and submit a claim within seven days of receiving the baggage.
Avianca Airlines is not liable for the loss or damage of items such as cash, jewelry, electronic devices, important documents, or fragile items, which should be kept in the passenger’s carry-on baggage.
Avianca Airlines will assess the damage and provide compensation for the repair or replacement of the baggage, up to a maximum of USD 1,560 for domestic flights and USD 3,500 for international flights.
Frequently Asked Questions
Passengers traveling to the United States with Avianca Airlines can check-in two bags, each with a maximum weight of 23 kg in Economy class and two bags, each with a maximum weight of 32 kg in Business class. Passengers are also allowed to bring one carry-on bag and one personal item on board.
Passengers traveling in Economy class can check in one bag with a maximum weight of 23 kg, while those traveling in Business class can check in two bags, each with a maximum weight of 32 kg.
The excess baggage fee charged by Avianca Airlines varies depending on the passenger’s route and fare type.
Yes, Avianca Airlines allows passengers to travel with their pets, but they should meet the airline’s requirements. Pets should be kept in a carrier that fits under the seat in front of you, and the combined weight of the pet and carrier should not exceed 10 kg, as per Avianca Airlines pet policy.
Passengers should report the lost or damaged baggage to the airline’s baggage service office at the airport as soon as possible. If your baggage is not found within 21 days, the airline will compensate you for the lost or damaged baggage.
The weight limit ranges from 23 kg (50 lbs) to 32 kg (70 lbs) and the size limit is around 158 cm (62 in) for the sum of the three dimensions.
Economy class passengers are allowed to check one or two pieces of baggage, while business class passengers are allowed to check two to three pieces.
Yes, passengers can purchase additional baggage allowance on Avianca Airlines either online or at the airport.
The fee for excess baggage starts from USD 80 or its equivalent currency.
Avianca Airlines allows passengers to bring sports equipment as checked baggage, subject to certain restrictions and fees.
Yes, passengers are allowed to carry musical instruments on Avianca Airlines as either checked or carry-on baggage.
If your baggage is lost or damaged on an Avianca Airlines flight, you should immediately report the incident to the baggage service office at the airport. You will be given a Property Irregularity Report (PIR) and instructions on how to track the status of your baggage.
You can track the status of your lost baggage on Avianca Airlines by using the online baggage tracking tool on the airline’s website or by contacting the baggage service office at the airport.
Avianca Airlines may provide compensation for lost or delayed baggage depending on the circumstances and the applicable laws and regulations.
Yes, passengers can file a claim for missing items in their checked baggage with Avianca Airlines. Passengers should provide a detailed list of the missing items and evidence of their value to support the claim.
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