IndiGo Airlines Unaccompanied Minor Policy

Traveling with young children can be an exciting adventure, but there are times when they may need to fly alone. IndiGo Airlines understands the importance of ensuring a safe and comfortable journey for unaccompanied minors. we will provide you with all the essential information about IndiGo Airlines Unaccompanied Minor Policy. From the eligibility criteria to the boarding process, we’ve got you covered.

Who qualifies as an unaccompanied minor?

Children between the ages of two and twelve are considered unaccompanied minors under IndiGo’s policy. The airline offers different levels of assistance based on the age of the child. Below is the overview of the IndiGo Airlines unaccompanied minor rules – 

Age Group	Service Provided	Description
Under 5 years	Not available	Children in this age group are not eligible for the “Flying Solo” service. They must be accompanied by an adult who is at least 18 years old.
5-12 years	“Flying Solo”	Children in this age group can travel alone on all flights. They receive dedicated assistance from the airline’s trained staff throughout their journey.
13-18 years	Choice to travel alone or avail “Flying Solo”	Children in this age group have the option to travel alone or choose the “Flying Solo” service for additional support and peace of mind during their journey.

How to Book Unaccompanied Minor Service?

To ensure a smooth experience, it is important to book the IndiGo Airlines Unaccompanied Minor service in advance. Here’s how you can do it:

• When making the reservation for your child, inform the IndiGo representative or select the Unaccompanied Minor service option on the airline’s website.
• If you have already booked the ticket and wish to add the Unaccompanied Minor service, reach out to IndiGo’s customer support team.
• During the booking or when contacting customer support, you will need to provide essential details about the child traveling as an unaccompanied minor.
• This includes the child’s name, age, contact information of the parent/guardian, and any special instructions or requirements.
• The customer support team will inform you about the exact fee and provide instructions for making the payment. 
• Once the booking and payment process is complete, you will receive confirmation of the Unaccompanied Minor service.
• Prior to the day of travel, make sure to gather all the required documents for the unaccompanied minor.

By following these steps, you can successfully book the Unaccompanied Minor Service with IndiGo and ensure a safe and comfortable journey for your child.

@IndiGo6E Excellent Assistance by the indigo team in resolving the concern today between airport security and unaccompanied minor. Highly appreciate the effort especially by Mr. Jawahar P and Mr. Sanjay M from ground support. One more reason to come back to INDIGO! #blrairport

— Sivasakthi Palanivel (@tweet_shak) April 15, 2023

What are the Documents Required at Check-in?

To ensure the safety and well-being of the unaccompanied minor, certain documents are required at the time of check-in. These include:

• IndiGo Airlines Unaccompanied Minor Form – A parent or guardian must complete and sign the Unaccompanied Minor form, which can be downloaded from IndiGo’s website. This form includes important contact information of the parent or guardian who will receive the child at the destination.

• Identification Documents – The child should carry valid identification documents, such as a passport or birth certificate, as required by the destination airport’s regulations.

What are the Stages of Boarding for Unaccompanied Minors?

IndiGo Airlines follows a structured boarding process to ensure the safety and comfort of unaccompanied minors. Here are the stages involved as mentioned under IndiGo Airlines Unaccompanied Minor Policy –

• Pre-boarding Briefing- Before boarding, the child will receive a detailed briefing about the flight, safety procedures, and the role of the airline’s staff during the journey.

• Escort to the Aircraft- A designated staff member will accompany the child to the aircraft and assist with settling them into their assigned seat.

• In-flight Support- Throughout the flight, the cabin crew will provide necessary assistance and ensure the child’s well-being.

• Arrival and Handover- Upon arrival at the destination, the child will be accompanied by a staff member and handed over to the designated parent, guardian, or authorized person mentioned in the Unaccompanied Minor form.

By availing of the IndiGo Airlines Unaccompanied Minor service, parents and guardians can have peace of mind knowing that their children are well taken care of throughout the journey.

Frequently Asked Questions

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