IndiGo Airlines Name Change Policy
IndiGo Airlines, one of the leading low-cost carriers in India, has gained immense popularity for its affordable fares and efficient services. However, passengers may sometimes find themselves in a situation where they need to change the name on their booking. In this blog post, we will explore IndiGo Airlines name change policy, providing you with all the essential information you need to know. Whether you’ve made a spelling mistake or encountered a legal name change, this guide will help you navigate through the process seamlessly.
Why Would You Need to Change Your Name on an IndiGo Airlines Booking?
There are various reasons why you might need to request IndiGo Airlines Name Change on Ticket. Here are some common scenarios:
- Spelling Mistake – During the booking process, a simple typographical error can lead to an incorrect spelling of your name. In such cases, it is essential to rectify the mistake to ensure that your identification documents match your booking details.
- Legal Name Change – If you have undergone a legal name change due to marriage, divorce, or any other legal process, updating your name on your IndiGo Airlines booking becomes necessary to match your current identification documents.
- Incorrect Initials or Titles – Sometimes, the use of incorrect initials or titles in your name can occur during the booking process. It is important to correct these details to avoid any discrepancies and ensure a smooth travel experience.
- Passport Expiry – If your passport has expired, and you have obtained a new passport with a different name, it becomes crucial to update your booking to reflect the new name to comply with identification requirements.
- Gender Transition – Individuals undergoing a gender transition may choose to change their name to align with their gender identity. Updating the name on the airline booking helps ensure a respectful and inclusive travel experience.
It is important to note that the name on your IndiGo Airlines booking should match the name on your identification documents to comply with security regulations and avoid any potential issues during the check-in and boarding process.
IndiGo Airlines Name Change Policy: Key Points to Consider
To ensure a seamless travel experience for its passengers, IndiGo Airlines has established a name change policy with some key points to consider.
- IndiGo Airlines allows passengers to change the name on their booking, subject to certain conditions.
- Name changes can only be made for individual bookings and not group or bulk bookings.
- Whether you have a domestic or international flight, the name change facility is available for both.
- To avoid any last-minute complications, it is advisable to initiate the name change process as early as possible.
- Clearly state the reason for the name change, such as a spelling mistake or a legal name change.
- The name change facility is available for both domestic and international flights.
- Name change requests must be made at least 2 hours before the flight departure time.
By understanding these key points, you can navigate IndiGo Airlines name change policy with confidence and ensure that your travel plans align with your correct identification details.
How to Request a Name Change on Your IndiGo Airlines Booking?
To request a name change on your IndiGo Airlines booking, you have a few options:
Online – To request a name change on your IndiGo Airlines booking, follow these steps:
- Go to the official website of IndiGo Airlines using a web browser.
- Look for the “Manage Booking” or “My Trips” section on the homepage.
- Enter the required details to retrieve your booking.
- Provide your booking reference number and the last name of the primary passenger.
- Alternatively, you may log in to your IndiGo Airlines account if you have one.
- Once you access your booking details, identify the specific reservation for which you need to change the name.
- Look for the option related to “Name Change” or “Edit Passenger Details.”
- Click on the corresponding link or button to proceed with the name change request.
- Enter the correct and updated information for the passenger’s new name.
- Ensure that the new name matches the identification documents you will be presenting during the journey.
- Review the details you have entered to ensure accuracy.
- Click on the “Submit” or “Save Changes” button to submit your name change request.
- Once you have successfully submitted the name change request, you should receive a confirmation.
- The confirmation may be sent via email or displayed on the screen.
- Keep this confirmation for your records and reference.
If you encounter any difficulties or have further questions during the name change request process, do not hesitate to seek clarification from the customer support representative.
Over the phone – To request a name change on your IndiGo Airlines booking over the phone, follow these steps:
- Locate the customer support contact details for IndiGo Airlines.
- You can usually find this information on the official website or through an online search.
- Use the provided phone number to dial IndiGo Airlines’ customer support.
- Once connected to a customer support representative, provide them with the necessary details to access your booking.
- This may include your booking reference number and the last name of the primary passenger.
- Clearly state that you would like to request a name change for your IndiGo Airlines booking.
- Explain the reason for the name change, such as a spelling mistake or a legal name change.
- The customer support representative will guide you through the name change process.
- They may ask for additional information or documents to verify the request.
- Communicate the correct and updated information for the passenger’s new name.
- Ensure that the new name matches the identification documents you will be presenting during the journey.
- Verify with the representative that all the provided details are accurate and correctly recorded.
- Request confirmation that the name change request has been successfully submitted.
- After completing the name change request, you may receive confirmation from the customer support representative.
They may provide you with an email confirmation or verbally confirm the successful submission of your request.
Important Documents Required for Name Change
When requesting a name change for your IndiGo Airlines booking, you will typically need the following important documents:
Valid Government-Issued Photo Identification
- Passport – A valid passport is usually the preferred form of identification for international flights.
- Driver’s License – A valid driver’s license can be used for domestic flights.
- Aadhaar Card – For domestic flights within India, an Aadhaar card can serve as a valid identification document.
Supporting Documents for Legal Name Change:
- Marriage Certificate – If the name change is due to marriage, a marriage certificate is often required to support the request.
- Divorce Decree – In cases of divorce, a divorce decree may be necessary to validate the name change.
- Court Order – For other legal name changes, such as through a legal proceeding, a court order or official documentation may be required.
Name Change Fees and Charges
IndiGo Airlines imposes certain fees and charges for name changes, which may vary depending on the specific circumstances. Here are some important details regarding Indigo name change fee:
Nominal Fee:
- IndiGo Airlines typically applies a nominal fee for name changes on bookings.
- The exact amount of the fee may vary, and it is advisable to check with the airline or refer to their official website for the current fee structure.
Fee Variation:
- The name change fee may differ based on factors such as the type of booking, route (domestic or international), and the timing of the name change request.
- The fee structure may be subject to change, so it is recommended to verify the latest fees when making a name change request.
Additional Charges:
- In certain cases, additional charges may apply if the name change request is made through a travel agent or offline channels.
- Travel agents or third-party platforms may have their own service fees or charges for facilitating the name change process.
To get accurate and up-to-date information on the specific fees and charges associated with name changes for your IndiGo Airlines booking, it is best to directly contact their customer support or visit their official website.
Navigating the name change process for your IndiGo Airlines booking doesn’t have to be a daunting task. By understanding the key points of IndiGo Airlines name change policy, you can ensure a seamless travel experience and avoid any last-minute complications.
Frequently Asked Questions
Yes, you can change the name on your IndiGo Airlines booking online. Visit the official website, access the “Manage Booking” section, and follow the instructions to initiate the name change request.
Yes, IndiGo Airlines typically charges a nominal fee for name changes. The exact amount may vary depending on factors such as the type of booking, route, and timing of the name change request.
Name changes on IndiGo Airlines bookings are usually limited to the individual traveler. It may not be possible to change the name on someone else’s booking unless there are exceptional circumstances.
Aim to make the request at least 2 hours before the flight to allow sufficient time for processing and to avoid any last-minute complications.
Generally, you will need to provide a valid government-issued photo identification, such as a passport, driver’s license, or Aadhaar card. Additionally, supporting documents may be required for a legal name change, such as a marriage certificate, divorce decree, or court order.
Yes, you can make a name change request over the phone by contacting IndiGo Airlines’ customer support. Provide them with the necessary details and follow their instructions to complete the name change process.
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