Avianca Airlines Cancellation Policy

Avianca is a renowned airline that operates flights to numerous destinations worldwide. However, sometimes situations arise where passengers may need to cancel their flight reservations. 

By understanding Avianca Airlines cancellation policy, passengers can make informed decisions regarding their travel plans and minimize any potential losses associated with canceling their flights.

What are the Avianca cancellation guidelines according to your fare?

Avianca airlines cancellation guidelines vary depending on the fare type purchased by the passenger. Here is a breakdown of each fare type and its cancellation policy:

Fare Type	Cancellation Policy
XS	Non-refundable, non-changeable, non-transferable
S	Non-refundable, changeable with penalty fee, non-transferable
M	Non-refundable, changeable with penalty fee, transferable with fee
L	Refundable with penalty fee, changeable with fee, transferable with fee
XXL	Refundable with no penalty, changeable with fee, transferable with fee

• XS Fare – The XS fare is the most restrictive fare offered by Avianca, and it is usually the cheapest option. However, it comes with strict cancellation policies. Passengers who purchase the XS fare are not allowed to make any changes or cancellations. 

• S Fare – The S fare is a step up from the XS fare in terms of flexibility. Passengers who purchase the S fare can make changes to their reservation, but they will incur a penalty fee. 

• M Fare – The M fare is more flexible than the XS and S fares. Passengers who purchase the M fare can make changes to their reservation with a penalty fee and can transfer their ticket to another person with an additional fee. 

• L Fare – The L fare is the most flexible non-refundable fare offered by Avianca. Passengers who purchase the L fare can cancel their reservation for a penalty fee, make changes for a fee, and transfer their ticket to another person for a fee. This fare is refundable with a penalty fee, changeable with a fee, and transferable with a fee.

• XXL Fare – The XXL fare is the most flexible fare offered by Avianca. Passengers who purchase the XXL fare can cancel their reservation without penalty, make changes for a fee, and transfer their ticket to another person for a fee. 

What is Avianca 24 Hour Cancellation Policy?

Sure, here’s an overview of Avianca airlines 24-hour cancellation policy:

• Avianca offers a 24-hour cancellation policy that allows passengers to cancel their reservation within 24 hours of booking without incurring any penalty fees.

• This policy applies to all fares and routes offered by Avianca, including international flights.

• Passengers must cancel their reservation within 24 hours of booking to be eligible for a full refund.

• The 24-hour cancellation policy only applies if the reservation was made at least 7 days prior to the scheduled departure date.

• If a passenger cancels their reservation after the 24-hour window has passed, the cancellation policies for their specific fare type will apply.

• Passengers can cancel their reservation online, through Avianca’s call center, or by visiting a ticket office.

• Passengers can request the Avianca airlines flight change within 24 hours of purchase. Fare difference may apply. 

• If a passenger cancels their reservation within the 24-hour window but paid with cash or check, the refund will be issued in the form of a voucher that can be used towards a future Avianca flight.

• If a passenger cancels their reservation within the 24-hour window but paid with a credit card, the refund will be issued back to the original form of payment.

• It is important to note that any additional services purchased with the reservation, such as seat assignments or baggage fees, are not included in the Avianca airlines cancellation policy 24-hour and may not be refunded.

What is Avianca Covid Cancellation Policy?

Sure, here are the details of Avianca Airlines COVID-19 cancellation policy:

• Passengers who have purchased their tickets on or before March 31, 2022, and whose flights were canceled due to COVID-19 are eligible for a full refund of their ticket price.
• Passengers who have purchased their tickets on or before March 31, 2022, and wish to cancel their flights due to COVID-19 can do so without penalty, provided they make the cancellation at least 24 hours before the scheduled departure time.
• If a passenger’s flight is canceled by Avianca due to COVID-19, the passenger can choose between a refund, a travel voucher, or rebooking on another flight.
• Passengers who have purchased their tickets on or after April 1, 2022, and whose flights are canceled due to COVID-19 will be offered a travel voucher for the full value of their ticket.
• Passengers who test positive for COVID-19 within 72 hours of their scheduled departure time can request a refund or travel voucher, as per Avianca airlines cancellation policy. 
• Passengers who are denied boarding due to COVID-19-related issues, such as a positive COVID-19 test, can request a refund or travel voucher.
• If a passenger is unable to travel due to travel restrictions or quarantine requirements imposed by the government, they can request a refund or travel voucher.
• Passengers can request a refund or travel voucher through Avianca’s website or by contacting their call center.
• It is important to note that any additional services purchased with the reservation, such as seat assignments or baggage fees, may not be refunded.

How to request Avianca flight cancellation?

Avianca passengers can cancel their flights online, by phone, or in person at an Avianca ticket office. Here are the steps to request an Avianca airlines flight cancellation:

Online

• Go to the Avianca Airlines website and click on “Manage your booking”.
• Enter your booking confirmation number and last name to access your reservation.
• Select the flight you want to cancel and click on “Cancel Flight”.
• Follow the prompts to confirm your cancellation and request a refund or travel voucher, if applicable.

By Phone

• Call Avianca’s customer service at the number listed on their website.
• Provide your booking confirmation number and last name to the representative.
• Request to cancel your flight and ask for a refund or travel voucher, if applicable.
• The representative will guide you through the process and confirm your cancellation.

In person (at the airport) – 

• Visit an Avianca ticket office.
• Provide your booking confirmation number and last name to the representative.
• Request to cancel your flight and ask for a refund or travel voucher, if applicable.
• The representative will guide you through the process and confirm your cancellation.

It is important to note that Avianca airlines cancel flight fees may apply, depending on the fare type and the time of cancellation.

How much is the fee to cancel the flight with Avianca?

Here’s an overview of Avianca Airlines cancellation fees according to each fare class:

Fare Class	Cancellation Fee
XS	50 USD
S	75 USD
M	100 USD
L	125 USD
XL	150 USD

It is important to note that cancellation fees may be waived or adjusted in certain circumstances, such as for medical reasons or due to a death in the family. Additionally, passengers who cancel their flights within 24 hours of booking may be eligible for a full refund without incurring any cancellation fees.

What is Avianca Refund Policy?

Certainly, here’s an overview of Avianca AIrlines refund policy in bullet points:

• Passengers who cancel their flight within 24 hours of booking are eligible for a full refund of the ticket price, regardless of the fare class.
• Refunds are processed in the original form of payment used for the ticket purchase.
• Passengers who cancel their flight outside of the 24-hour window may be subject to cancellation fees, depending on the fare class.
• Refunds for cancellations made outside of Avianca Airlines 24-hour cancellation window will be issued in accordance with the fare rules and restrictions of the ticket purchased.
• Refunds may take up to 30 days to be processed.
• Refunds are not guaranteed in all circumstances, such as in cases of force majeure events like natural disasters or political instability.
• Refunds for additional services purchased with the reservation, such as seat assignments or baggage fees, may not be refunded.
• Passengers who purchased their tickets through a travel agency or other third-party provider should contact the provider directly for information about refunds.
• Passengers should review Avianca refund policy in detail before requesting a refund, and be aware of any exceptions or limitations that may apply to their specific situation.

Avianca airline cancellation policy provides passengers with flexibility and options in case they need to cancel their flights. Whether through the online portal, by phone, or in person at an Avianca ticket office, passengers have several ways to request flight cancellations and refunds.

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