How to Cancel a Cambodia Angkor Air Flight?
Cancelling a flight can be a challenging process, especially if you are unsure about the airline’s policies and procedures. If you have booked a flight with Cambodia Angkor Air and need to cancel it, understanding the airline’s cancellation rules can help you avoid confusion and unnecessary expenses.
Cambodia Angkor Air has specific conditions regarding ticket cancellations, refunds, and timing that passengers must follow to ensure their request is processed correctly. Whether your ticket is for a domestic or international flight, being aware of these guidelines can save you time and stress. This guide outlines all the essential details to help you cancel your Cambodia Angkor Air flight efficiently while maximizing your refund eligibility.
Cambodia Angkor Air Cancellation Policy
Cambodia Angkor Air’s cancellation policy depends on the type of ticket purchased and the timing of your cancellation request. The following points outline the airline’s specific rules:
Ticket Conditions
- If your ticket falls under the low-budget or economy promotion category, cancellation and refund requests are not allowed for both domestic and international flights. These tickets are strictly non-refundable.
- For higher-class tickets, partial refunds may be available. The exact refund amount will be determined according to the airline’s Fare Rules, which outline the applicable cancellation charges and conditions.
Timing of Cancellation Request
The refund eligibility also depends on whether your request is made before the scheduled flight date or on/after the scheduled flight date. Ensure to submit your cancellation request promptly to improve your chances of receiving a refund.
Prepaid Checked Baggage
- If you have purchased prepaid checked baggage, this payment is non-refundable under any circumstances.
- However, if you are not assigned your prepaid checked baggage due to the airline’s error or technical issues, the paid amount will be automatically refunded. This refund will be processed within 5 business days after your scheduled flight departure.
How to Request a Cambodia Angkor Air Flight Cancellation
For cancellation requests, customers must email to support@angkorair.com. It is recommended to include essential details such as your booking reference number, passenger details, and reason for cancellation to expedite the process.
Cambodia Angkor Air Ticket Refund/Change Policy
In cases where you need to change or request a refund for your ticket, follow these guidelines:
- Send your refund or ticket change request to refund@angkorair.com.
- Cambodia Angkor Air will assess if your ticket is eligible for changes or refunds based on the applicable rules.
- If your ticket can be refunded, the remaining balance after deducting the cancellation fee will be credited back to the card used for the initial purchase.
- Refund processing may take up to 20 – 30 business days to reflect in your account.
Important Notes
Here are some points to consider regarding Cambodia Angkor’s cancellation policy.
- Cambodia Angkor Air reserves the right to modify, change, or waive any of the above conditions without prior notice.
- Therefore, it is advisable to review the Combodia Angkor’s airline’s official website or contact customer support for the most up-to-date information.
By following the outlined process and keeping these guidelines in mind, you can successfully manage your Cambodia Angkor Air flight cancellation and refund requests efficiently.
Conclusion
Cancelling your Cambodia Angkor Air flight requires understanding the airline’s ticket conditions, timing rules, and refund policies. While low-budget and promotional tickets are non-refundable, higher-class tickets may qualify for partial refunds. Prepaid checked baggage is non-refundable unless an error occurs on the airline’s end. Ensure you submit cancellation requests promptly to improve your refund chances.
By following the outlined steps and contacting the airline through the recommended email addresses, you can effectively manage your flight cancellations or refund requests. Staying informed about Cambodia Angkor Air’s policies will help you make the best decisions when modifying your travel plans.
Frequently Asked Questions
Currently, Cambodia Angkor Air does not provide an online cancellation portal. To cancel your flight, you must send an email to support@angkorair.com with your booking details and reason for cancellation.
No. Cambodia Angkor Air’s low-budget and promotional tickets are non-refundable for both domestic and international flights. Passengers are advised to review the fare conditions before booking.
If your ticket is eligible for a refund, it may take 20 – 30 business days for the amount to be credited to the original payment method after deducting the cancellation fee.
Prepaid checked baggage is non-refundable in all cases. However, if you were not assigned your baggage due to the airline’s error or technical issues, the paid amount will be automatically refunded within 5 business days after your flight’s departure.
Your cancellation email should include your booking reference number, full name, contact details, and a brief explanation of your reason for cancellation to help the airline process your request faster.
Yes, you can request ticket modifications by emailing refund@angkorair.com. The airline will assess whether your ticket qualifies for changes and guide you on the process.
If you miss your flight, your eligibility for a refund will depend on your ticket type. Low-budget and promotional fares are non-refundable, while higher-class tickets may qualify for a partial refund under the airline’s Fare Rules.
Yes, cancellations can be requested on the flight date itself; however, refund eligibility will vary based on your ticket type. Higher-class tickets may still qualify for a partial refund, while promotional tickets remain non-refundable.
