How to Cancel an Air Peace Flight?
Greetings, fellow travelers! Air Peace is a major airline in Nigeria and a formidable player in the African airline sector. They have grown a lot in the last decade. They connect different cities in Nigeria and fly to a few international locations. Air Peace is often hired for domestic flights, but sometimes people change their plans. So, if you have managed to book a flight with Air Peace and now want to cancel it, you must explore the blog. It will inform you on how to accomplish this and explain everything you need to know about how to cancel your Air Peace ticket. We will also provide the most critical parts of the Air Peace cancellation policy, which include fees and the possibility of a refund so that you can avoid complications.
Ticket Validity and General Refund Information About Air Peace Flights
Here is what the Air Peace cancellation policy is about deriving the details of important information regarding refunds, changes, and other policies. It’s important to familiarize yourself with the terms of this policy before making any adjustments to your Air Peace reservation.
- Full-fare paid tickets can be used within one year from the date of the first journey, provided the date of the initial flight is within one year from the date of issue of the ticket.
- Requests for voluntary refunds will be granted in their entirety, provided that 25% of the initial fare will be withheld as a processing fee.
- The refund process aligns with the policy of Air Peace Limited, and it commonly takes a minimum of a month to process the request with exceptions where if the flight is canceled by Air Peace at the time of travel the refund will be processed faster.
- Economy Non-Flexi tickets are strictly non-refundable.
- If you bought your ticket through a travel agent, please remember that all refund requests should be made via that same travel agent and not directly through Air Peace.
- It’s essential to remember that travel agents serve the passengers as their representatives, not Air Peace.
- For international routes, travelers must apply for a refund before using any segment of their ticket. Partially used international tickets are non-refundable.
- Refunds on international routes will incur a fee of $100 per flight segment for each passenger.
- Refunds for regional routes will be charged to your travel budget at $30 per segment per passenger.
- Refunds for domestic routes are subject to a fee of N5,000 for each flight segment of a passenger, but this only applies to the older tickets bearing the letters T, M, and L.
Understanding the Air Peace Policy on Schedule Changes, Delays, and Cancellations
Air Peace declares the terms and conditions in case of delay, rescheduling or cancellation of flight schedules. The adoption of these terms should be fully gestured as flight schedules are forever open to changes and the information provided can help you understand what your rights are in case of such unforeseen disruptions. This information is key to understanding the Air Peace cancellation policy in various situations.
- Schedule Changes and Flight Times: Air Peace makes every effort to ensure that flights are conducted on time as per the scheduled timetable. However, it is important to realize that the flying hours are merely estimates and not free of guarantees.
The airline makes no assurance regarding the exact time of departure or arrival, and these times are not a part of the conditions for carriage. The flight schedules can change without previous notification and Air Peace is not liable for missed connections because of the latest schedule changes. Additionally, the airline can change the aircraft at its discretion without prior notification or liability.
- Flight Cancellations and Passenger Rights: In cases where Air Peace cancels a flight that has been booked, a flight that is scheduled to take place is canceled, or one route is completely out of service the passengers have the right to certain regulations as stipulated in the Nigerian Civil Aviation Act and/or Regulations.
- Liability Limitations: If Air Peace has taken all reasonable precautions to prevent the disruption or if it was impossible for Air Peace to take such measures, Air Peace shall not assume any responsibility in respect of the disruption. Furthermore, Air Peace is not liable in any way for the expenses of passengers who miss their onward connections on other airlines (whether domestic or international) due to delays or cancellations of Air Peace flights. Furthermore, passengers assume responsibility for their connecting flights to another airline.
Remedies for Delays or Cancellations Regarding Air Peace Flights
If Air Peace delays or cancels your flight, you have the following options:
- (a) Rebooking on Another Flight: Subject to seat availability, Air Peace will do their best to reroute you to a place with a flight available. However, the fare difference between your original ticket and the current fare will be charged if the new travel date falls into a ”blackout period.”
- (b) Re-routing to Your Destination: You might be rerouted to your final destination using Air Peace, opting for other carriers, or splitting flight paths.
- (c) Refund: You are entitled to a ticket refund. This is a non-voluntary fare refund according to the Air Peace policy. Air Peace can provide all sorts of assistance required, like compensation, snacks, drinks, and even reimbursements according to the Nigerian Civil Aviation Laws.
Apart from what is specified above, Air Peace will not be liable to the passengers for any timetable alternations, delays, or cancellations.
How Do You Cancel An Air Peace Flight?
Contacting Air Peace Customer Care: The only way for Air Peace to cancel your flight is through contacting their customer service representatives directly
- Phone Numbers:Nigeria: +234-201-343-8133 or +234-700-359-24773223 (0700FLYAIRPEACE)
- Email: callcenter@flyairpeace.com
- Hours of Operation: 24/7, Monday to Sunday
Conclusion
Overall, it is important to be prepared for potential travel changes. By better understanding the information outlined in this guide and learning about the Air Peace cancellation policy, you can better approach the cancellation process. For any specific questions or to initiate a cancellation, it is always the best decision to contact Air North directly.
Frequently Asked Questions
A. Getting a refund from Air Peace starts with reaching out to their customer service or the travel agent and making sure that your ticket is eligible for the refund as per the rules of the fare that you chose which might involve reducing a certain amount and in most fare types it is not possible to get a refund. However, refunds can take weeks to process.
A. Yes, you can change your Air Peace flight date, time, and even destination up to two hours before your scheduled departure. However, this is subject to a modification fee and you may have to pay an additional fare difference if the other flight is costlier.
A. In case of a no-show on an Air Peace flight, the ticket value would generally be forfeited especially for non-refundable fares. Certain types of tickets may however allow you to adjust the dates for a fee, nevertheless contacting Air Peace immediately is very important to see if any options are available for you.
A. To check the particulars of your Air Peace refund, you should communicate with the customer service of the airline, either by phone or by email, and provide your booking number or ticket number. Should you have made a booking via a travel agent you can contact them for updates.