How to Cancel Air Creebec Flight?

Canceling a flight can often feel overwhelming, but with Air Creebec’s clear terms and conditions, the process becomes manageable when you understand their policies. Whether you need to cancel a refundable ticket or modify a non-refundable one, knowing the rules upfront can save time and minimize stress. Air Creebec offers flexible options for passengers, including partial refunds for eligible tickets and date changes for non-refundable fares, ensuring that customers can adapt their travel plans with ease. This guide provides a step-by-step overview of the cancellation and modification process, helping you navigate the terms effectively while adhering to the airline’s requirements. With proper preparation and a clear understanding of the policies, handling your Air Creebec booking adjustments can be a straightforward task.

Air Creebec Refundable Tickets

For refundable tickets, bookings can be canceled and a refund may be received. However, a 30% fee will be charged for the refund. Here’s what you need to know:

• Refund Validity: Tickets are valid for one year from the date of issue, so cancellations must occur within this timeframe.
• Non-Transferability: Refundable tickets are non-transferable, meaning they cannot be reassigned to another passenger.

Air Creebec Non-Refundable Tickets

For non-refundable tickets, cancellations do not result in a refund. However, you can make changes to your ticket’s dates under certain conditions:

• Change Fees: A fee of $100 plus applicable taxes applies for date changes.
• Change Rules:
  • Changes must be made before the original date of departure.
  • For most routes, changes must also be made at least one week before the new date.
  • Exceptions apply to tickets between Montreal and Val-d’Or, where changes can be made any time before the original departure date.
• Seat Availability: To rebook, flights on the new dates must have seats available at the original low fare, or you may need to pay the fare difference.
• Non-Transferability: Non-refundable tickets are also non-transferable.

Failing to follow these guidelines will result in the loss of the ticket.

Steps to Cancel or Modify a Ticket

1. Determine Ticket Type: Verify whether your ticket is refundable or non-refundable by reviewing your booking details.
2. Contact Air Creebec: Reach out to Air Creebec’s customer service to initiate cancellation or modification. Be prepared to provide your booking reference and any required identification.
3. Pay Applicable Fees: If applicable, pay the cancellation or change fees promptly.
4. Rebook Flights (if needed): For non-refundable tickets, choose a new date that complies with Air Creebec’s terms and conditions. Ensure seat availability and pay any fare differences if required.

Important Considerations

1. Identification: Ensure you have valid government-issued photo identification or two government-issued IDs (one showing your name, date of birth, and gender) at the time of cancellation or rebooking.
2. Youth Fare Rules: If the ticket is for a youth, proof of age is mandatory. Failure to provide this at check-in may require upgrading to a regular fare.

Conclusion 

Managing flight cancellations or modifications with Air Creebec is straightforward when you understand their terms and conditions. Refundable tickets offer partial refunds with a fee, while non-refundable tickets provide flexibility for date changes with applicable charges. Knowing the rules for each ticket type, keeping track of deadlines, and having the necessary identification ensures a hassle-free experience. By staying informed about Air Creebec’s policies, passengers can effectively plan or adjust their travel without unnecessary complications.

Frequently Asked Questions