How to Cancel Your Auric Air Flight

How to Cancel Your Auric Air Flight?

Travel plans are rarely set in stone. Regardless of whether it’s a sudden change of heart, unexpected work commitments, family emergencies, or shifting weather conditions at your destination, there are countless reasons why you might be compelled to cancel or modify your flight. For those flying with Auric Air, understanding the terms of their cancellation policy is not just handy—it’s the secret to sidestepping unnecessary costs and hassle.

This step-by-step guide will walk you through everything you need to know about canceling your Auric Air flight—from understanding the time frames that govern penalty levels to navigating the credit system that replaces refunds. Whether you’re planning for potential changes or facing a last-minute situation requiring immediate action, the following will help you make informed decisions that minimize financial repercussions while keeping your travel options open.

Understanding Auric Air’s Cancellation Policy

Auric Air has a new amendment and cancellation policy that took effect on January 1, 2023, for all their flights. The policy is even more stringent for flights to and from National Parks, Conservation Areas, and Game Reserves, so it’s worth taking note of the differences.

General Auric Air Cancellation Guidelines

The golden rule when it comes to Auric Air is timing. The sooner you cancel, the fewer penalties you pay. What you need to know:

Standard Flight Cancellation Charges for Your Auric Air Reservation 

For most Auric Air flights (excluding Game Reserves, Conservation Areas, and National Parks):

  • More than 14 days before departure: You can cancel penalty-free, even though your ticket is non-refundable.
  • Within 48 hours of departure: There is a 50% penalty of the cost of your ticket.
  • Within 24 hours of departure: The penalty increases to 100% of the cost of your ticket.
  • No-shows: If you fail to appear for your flight, a 100% penalty is assessed.

National Parks, Conservation Areas, and Game Reserve Flights

In these special route flights, the policy is more restricted:

  • Within 14 days of departure: A flat penalty of $100 per passenger is assessed.
  • Within 48 hours of departure: 100% penalty of the ticket cost.
  • No-shows: 100% penalty.

The Amendment Process at Auric Air

Sometimes, rather than canceling outright, you might need to amend your booking. Amendment fees for normal flights operate as follows:

  • Within 14 days of departure: $25 per passenger
  • Within 7 days of departure: $50 per passenger
  • Within 48 hours of departure: 50% of the ticket cost
  • 24 hours before departure: 100% of the ticket cost

For National Parks, Conservation Areas, and Game Reserves flights, any alteration within 14 days has a $100 fee per client, and within 48 hours, it’s 100% of the ticket cost.

Auric Air Charter Flight Cancellations

In case you have booked a charter flight:

  • Cancellations within 24 hours of flight time are $1,000 if the aircraft has not yet departed its point of origin.
  • In the case where the aircraft has already departed in preparation for your charter, there is a 100% cancellation fee.

Credit Instead of Refunds

Auric Air does not issue refunds. When you cancel a flight:

  1. Your prepaid amount is held as a credit on your account.
  2. This credit is redeemable against future travel within six months from the date of payment.
  3. You can transfer this credit to a different traveler by paying an applicable credit transfer fee.

Steps to Cancel Your Auric Air Flight

Although the policy lays out the penalties and timeframes, the following is a step-by-step process for actually canceling your flight:

  1. Have your booking information ready: Have your booking reference and passenger information handy.
  2. Direct contact with Auric Air: Telephone, email, or contact them via their Website directly to their customer service team.
  3. Request cancellation: Inform them that you have to cancel your flight and provide them with your booking details.
  4. Request confirmation of credit on account: Request that they confirm your payment will be credited to your account for future flights.
  5. Note the validity period: Remember that your credit is only valid for six months from the date of payment.

Tips to Minimize Auric Air Cancellation Penalties

  1. Plan ahead: The 14-day threshold is a key one. Try to make your cancellation decision before this to pay less penalty.
  2. Consider amendments instead of cancellations: If you can still travel but need to change dates, amendments can sometimes have fewer penalties than total cancellations.
  3. Monitor credit validity: Use your credit within six months or forfeit your payment in full.

Final Thoughts

Auric Air’s cancellation policy works to protect its operational requirements, especially for niche flights to remote locations. Knowing such policies beforehand can save you a lot of stress and expense if your plans change.

Remember that tickets are non-refundable and non-transferable once issued, so ensure you plan well before confirming your booking with Auric Air. Knowing the cancellation process and fee allows you to handle changes in your travel plans confidently and with minimal financial impact.

Frequently Asked Questions

How good is Auric Air?

Many customers have given good reviews regarding their flying experience with Auric Air. The standard condition of the cabin, availability of snacks and water, and on-time landing are some of the pros the passengers mentioned. 

What is Auric Air?

Auric Air is a Tanzanian carrier with flights to national parks and game reserves throughout East Africa.

What is the address for Auric Air Services Ltd?

The address for Auric Air Services Ltd. is P.O. BOX 336, MWANZA., TANZANIA

The address for Auric Air Services Ltd. is P.O. BOX 336, MWANZA., TANZANIA

Auric Air has a stringent cancelation and flight amendment policy, as mentioned already. It is essential to know that Air Auric doesn’t provide direct refunds. In the event of a flight cancellation, the amount is held as a credit for future travel. One must redeem it within six months from the payment date. 

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