How to Cancel Air Djibouti Flight?

Cancelling a flight with Air Djibouti may arise due to changes in travel plans, unforeseen circumstances, or operational adjustments by the airline. As a passenger, understanding the airline’s policies and procedures ensures a smooth and hassle-free experience when dealing with cancellations. Air Djibouti is committed to minimizing disruptions and provides clear guidelines for handling cancellations, rescheduling, and refunds. 

This article explores the steps passengers need to follow, the available options in case of cancellations, and the rights you are entitled to under Air Djibouti’s official policies. Whether you’re looking to adjust your travel plans or understand the remedies provided by the airline, this guide offers all the essential details to make informed decisions. So let us know about Air Djibouti’s cancellation policy in detail. 

Air Djibouti Flight Schedules and Changes

1. Schedules Are Subject to Change

Air Djibouti’s flight times may vary between the publication of timetables and the date of travel. These times are not guaranteed and do not form part of your contract with the airline. 

2. Notification of Changes

• When booking a flight, the scheduled time in effect at that moment is shared and displayed on the ticket.
• If there are changes to the schedule after ticket issuance, Air Djibouti endeavors to notify passengers using the contact information provided during booking.
• If a passenger disagrees with the revised flight schedule, they are entitled to a refund under Article 8.2.
• Air Djibouti authorities do their utmost to ensure that passengers and their baggage are carried to their destination on time. However, in the case of technical or operation glitches when they aren’t able to operate the aircraft efforts will be made to arrange for an alternative carrier to save passengers from any further hassles. 

Air Djibouti Flight Cancellation Policies

Air Djibouti aims to minimize delays and cancellations. However, certain operational or technical circumstances may necessitate changes. Here’s how cancellations are handled:

Passenger Options for Cancelled Flights

If Air Djibouti cancels a flight, fails to operate as scheduled, does not stop at the passenger’s destination or transit point, or causes a missed connection on a confirmed reservation, passengers can choose one of the following options:

1. Rescheduling on Another Air Djibouti Flight

Passengers can be carried at the earliest opportunity on another Air Djibouti flight with available space. No additional charges apply, and ticket validity may be extended if necessary.

2. Rerouting to the Destination

Passengers may opt to be rerouted to their destination using:

• Another Air Djibouti flight.
• A flight operated by another carrier.
• Other mutually agreed means of transportation.
• If the fare and charges for the revised route are lower than the amount paid, the airline will refund the difference.

3. Refund

Passengers can request a refund per Article 8.2.

If a passenger voluntarily wishes to cancel an Air Djibouti flight, in such cases they may get in touch with the Air Djibouti customer service to know about the refund options. 

Exclusive Remedies 

The remedies outlined above (rescheduling, rerouting, or refunding) are the sole and exclusive options available to passengers. Except where required by applicable local laws or international conventions, Air Djibouti has no further liability to passengers in such cases.

Denied Boarding Compensation

If Air Djibouti cannot provide previously confirmed space, passengers denied boarding will be compensated as per applicable laws.

Air Djibouti Refund Policies

Eligibility for Refunds

Air Djibouti processes refunds for tickets or any unused portions of tickets per applicable rules of fare as well as tariffs. The refund process is governed by the following principles:

Who Receives the Refund?

• Refunds are made to the individual named on the ticket or the person who paid for the ticket upon satisfactory proof of payment.
• If a ticket was paid for by someone other than the passenger, and the ticket specifies a restriction on refunds, the refund will only be issued to the individual who made the payment or their authorized representative.

Types of Refunds

1. Air Djibouti Refunds for Involuntary Cancelation 

Passengers are entitled to an involuntary refund if Air Djibouti:

• Cancels the flight.
• Fails to operate the flight reasonably according to the schedule.
• Does not stop at the passenger’s destination or transit point.
• Causes the passenger to miss a connecting flight that is part of their confirmed reservation.

The refund amount is calculated as follows:

• Fully Unutilized Ticket: The full fare paid is refunded.
• Partially Used Ticket: The refund equals the difference between the fare paid and the applicable fare for the portion of the journey completed.

2. Air Djibouti Refunds for Voluntary Cancelation

If a passenger cancels their ticket for reasons not covered under involuntary refunds, they may be eligible for a voluntary refund. The amount refunded is:

• Fully Unutilized Ticket: The full fare is paid, less any cancellation fees or applicable service charges.
• Partially Used Ticket: The difference between the fare paid and the applicable fare for the completed travel, less any service charges or cancellation fees.

Air Djibouti’s Right to Refuse Refunds

Air Djibouti reserves the right to deny refund requests under the following circumstances:

1. Expired Tickets: Refund applications submitted after the ticket’s validity period may be refused.
2. Intent to Depart Evidence: If the ticket was presented to Air Djibouti or government officials as proof of intent to leave a country, a refund may be denied unless:
   • The passenger provides evidence of permission to remain in the country.
   • The passenger proves they will leave the country via another carrier or mode of transport.

Additional Refund Provisions

1. Currency of Refunds
   • Refunds are issued in the same manner and currency as the original ticket payment.
2. Authorized Refund Issuers
   • Voluntary refunds are processed only by the carrier that originally issued the ticket or by its authorized agent.

Conclusion 

Canceling a flight with Air Djibouti involves understanding the airline’s specific policies regarding ticket validity, refundability, and applicable fees. Tickets are generally valid for travel within six months from the date of issuance and are refundable, subject to certain fees that vary based on the fare type. In cases where Air Djibouti cancels a flight due to technical or operational reasons, fully unused tickets are refundable without penalty, provided the passenger promptly notifies the airline and submits a refund request.

Frequently Asked Questions