Spirit Airlines Cancellation Policy

Spirit Airlines Cancellation Policy

While planning air travel, it is important to consider that understanding the cancellation policy of the Airline is as important as grabbing a good deal for your ticket. One of the most budget-friendly air carriers, Spirit Airlines, provides passengers a convenient and understandable set of rules for cancellations and refunds. If you are considering the idea of Spirit Airline flight cancellation, or if you have already booked your ticket and wish to be familiar with your options, the guideline will take you through the policy, ensuring that you are in-the-know on all aspects of the process.

It goes without saying that an awareness of Spirit Airlines ticket cancellation procedure may add a great deal to understanding the reasons for all this fuss due to the unpredictability of travel planning. With this detailed exploration of Spirit Airlines booking cancellation and cancellation & refund policy, passengers can navigate their travel plans with confidence.

Decoding Spirit Airlines’ Cancellation Policy

Imagine that you are waiting for your trip, but some things are getting on your way, what will you do?

It’s when the Spirit Airlines cancellation policy will come to help you!.

Spirit Airlines cancellation policy for Standard Tickets

  • Cancellation Charges: When you cancel a standard ticket, it wont’s cost you, based on when you cancel.
  • Advance Cancellations: When cancelling your flight 60 days prior to your departure, as there will be no cancellation fees.
  • 24-Hour Window: Does Spirit offer a 24-hour cancellation policy? Yes, 24 hour cancellation is available for a passenger who is making a booking, and it must be canceled within 24 hours of booking. As well as, the booking must be at least 7 days in advance from the travel date.

Spirit Airlines Cancellation Policy for Flight Flex Tickets

Purchasing the Flight Flex add-on provides a bit more flexibility:

  • Change Without Fees: You’re allowed a one-time change without incurring additional costs.
  • Cancellation Costs: If opting for Spirit Airlines booking cancellation, the standard cancellation charges apply.

Spirit Airlines Cancellation Policy for Award Tickets

Award ticket holders should note:

  • Cancellation Fees: Similar to standard tickets, fees are based on the timing of cancellation.
  • Refund Points: Will I get a full refund from Spirit in points? Yes, points used for booking will be redeposited.
  • Cancellation Method: Award tickets can only be canceled over the phone.

Methods for Spirit Airline Flight Cancellation

Spirit provides various channels to cancel a flight:

  • By Phone: Call Spirit’s Guest Service for assistance.
  • Online: Through the ‘My Trips’ section on the Spirit Official website.
  • Text Message: Send a quick text to 48763.
  • WhatsApp: Message at 855-728-3555.
  • Social Media: Reach out via direct messaging.
  • Airport Counters: Approach a Guest Service Agent for help.

How to Cancel a Spirit Flight Online?

The online process is straightforward:

  1. Visit Spirit.com and select ‘My Trips’.
  2. Provide your last name and confirmation code.
  3. Follow the prompt to cancel the reservation.
  4. Review the refund and cancellation fees before finalizing.

How Can I Change My Spirit Airlines Flight?

If you’re flying with Spirit Airlines and need to change your flight, here’s what to know:

  • Finding Your Flight: Start by going to Spirit’s website. Look for your booking details there. It’s where all your flight info is stored.
  • Choosing a New Flight: Once you find your booking, look for other flights that fit your new schedule. You can pick a different day or time that works better for you.
  • Fees: Good news – Spirit doesn’t charge you extra just for changing your flight. But, if the new flight you want costs more than what you originally paid, you’ll need to cover that difference. On the flip side, if it’s cheaper, you’ll get the difference back as a credit to use later.
  • Final Steps: After you pick your new flight and sort out any price differences, you’re all set. Spirit will update your booking, and you’ll be ready for your trip.

In short, changing a flight with Spirit Airlines is straightforward. You can do it online, and while you won’t pay extra fees for making a change, keep in mind the price difference for the new flight option.

Spirit Airlines cancellation & refund policy

Spirit’s refund policy is known for being strict yet straightforward:

  • Non-Refundable Fares: Like most low-cost carriers, these fares are generally non-refundable.
  • Full Refund Eligibility: The exceptions include if the cancellation is made 60 days prior, within 24 hours of a booking, if Spirit Airlines canceled your flight or if there’s a significant delay or the rescheduled time won’t work for you.
  • Extenuating Circumstances: Illness, death or jury duty, if you present sufficient documentation.

Spirit Airlines Cancellation Fees:

Time Before DepartureCancellation Fee
Within 24 hours of purchase (bought at least 7 days before flying)USD 0
More than 60 days before flyingUSD 0
31 to 59 days before flyingUSD 69
7 to 30 days before flyingUSD 99
0 to 6 days before flyingUSD 199

Spirit Airlines Reservation Credit

Cancellation may result in a Spirit Airlines Reservation Credit instead of a cash refund:

  • Uses: Can be used for fares, seats, baggage, and more.
  • Redemption Method: Online on Spirit’s website or over the mobile, using a 6-digit code received via email.
  • Restrictions: Reservation credits can’t be redeemed through the mobile app and aren’t exchangeable for cash.

Redeeming a Reservation Credit

Utilizing your Reservation Credit involves a few steps:

  1. Enter your travel essentials on Spirit’s homepage.
  2. Before payment, select ‘Redeem A Voucher or Credit’.
  3. Input your 6-digit confirmation code.
  4. Apply the credit to your booking and finalize.

Note on Reservation Credits

  • Validity: Check the time frame within which the credit must be used.
  • Multiple Use: Until the value is depleted, it can be used for various transactions.
  • Transferability: Any passenger listed on the original reservation can utilize the credit.

Spirit Airlines Cancellation Phone Number

Key contact numbers for canceling include:

  • Guest Service: +1-855-728-3555
  • Text: 48763
  • WhatsApp: 855-728-3555
  • Hearing Impaired Assistance: 711

Compensation for Cancelled Flights

Spirit’s policy also attends to cancelled flight compensation:

  • EU Regulation: Covered by EC 261 for EU departures.
  • Compensation Limit: Up to EUR 600, based on distance and circumstances.

External Circumstances

Not every situation falls under the compensation umbrella:

  • No Coverage for Certain Delays: Weather and other uncontrollable events do not qualify.
  • Comparable Replacement Flights: If alternatives arrive at similar times to original bookings, compensation may not be given.

Spirit Airlines COVID-19 Cancellation Policy

COVID-19 pandemic has affected every aspect of travel globally. Heeding to these unexpected circumstances, Airlines have made specific amendments to their cancellation policies.

  • Additional Flexibility: Spirit Airlines is making allowances for changes without fees for bookings affected by COVID-19.
  • Refund Eligibility: Full refunds will be provided if Spirit cancels the flight.
  • Reservation Credits: Credits could be offered, which can be used for future trips.
  • Changes: For travelers who want to postpone their trips, Spirit is waiving change fees. However, fare differences may apply.

Spirit Airlines Cancellation for Group Bookings

As with individual tickets, group bookings do come with their distinct cancellation policies:

  • Deadline for Cancellation: Spirit allows group bookings to be canceled within 24 hours of reservation without incurring a penalty, provided the scheduled departure is at least 7 days away.
  • Refund: Just like regular tickets, group booking fares are typically non-refundable. However, specific exceptions allow for full refunds.

Spirit Airlines No Show Policy

Passengers should be aware of Spirit’s policy for no-show scenarios:

  • No Show Fee: Failing to show up for your flight may result in a fee, which is subtracted from the total fare.
  • Remaining Balance: Remaining balance, if any, will be issued as a Spirit Airlines Reservation Credit and is available for use within 90 days.

Travel Insurance Implications

When booking a Spirit Airlines flight, some passengers opt for travel insurance:

  • Claiming Refunds through Insurance: If you have travel insurance and need to cancel for a covered reason, you may file a claim to recover costs.
  • Understanding Coverage: Ensure you understand what your policy covers as it may provide additional protection beyond the Airline’s cancellation policy.

Exceptional Circumstances

There are unique situations where Airline policies may deviate:

  • Force Majeure Events: In events beyond control (i.e., natural disasters, global pandemics), cancellation policies may be adjusted to accommodate affected passengers.
  • Legal Mandates: Sometimes, local or international laws may supersede Airline policies, leading to more lenient cancellation terms.

Fare Differences for Rescheduling

If you choose to reschedule your flight:

  • Applicable Fares: The price difference, if the new booking is pricier than the original fare.
  • Timing of Rebooking: Prices may fluctuate, so consider promptly rescheduling to potentially avoid higher rates.

Repercussions of Unauthorized Cancellations

Failure to adhere to cancellation policies may result in:

  • Loss of Fare: If you cancel outside the permitted timeframe or fail to show up, you may forfeit the entire cost of your ticket.
  • Impact on Frequent Flyer Status: Unexplained cancellations might affect your standing in frequent flyer programs.

Corporate and Group Cancellation Policies

Corporate and group bookings often have separate policies:

  • Negotiated Terms: These may feature different provisions negotiated at the time of booking.
  • Coordination with Representative: It’s wise to work closely with your company’s travel coordinator or a Spirit Airlines group booking representative.

Keeping Up With Policy Changes

Always stay informed of the latest policies:

  • Stay Updated: Airline policies can change, especially in response to global events, so check for the most current information before you book or cancel.
  • Consult with Customer Support: If uncertain, directly confirm details with Spirit Airlines’ customer service agents.

Accessing Support and Resolution

If you encounter challenges or misunderstandings during the cancellation process, you may:

  • Contact Customer Support: Use the provided Spirit Airlines phone number, text message, or social media platforms for assistance.
  • Seek Third-Party Help: If unresolved issues persist, consumer advocacy groups or government transportation authorities may offer support.

Advanced Planning for Potential Cancellation

To mitigate potential issues:

  • Plan Ahead: Consider ‘what-if’ scenarios when booking your flight, and choose fares that align with your risk tolerance.
  • Stay Organized: Keep all travel-related documentation accessible for quick reference during cancellations or rescheduling.

Tips for a Smooth Cancellation Experience with Spirit Airlines

Navigating the Spirit Airlines cancellation process can be hassle-free with proper knowledge and preparation. Here are some tips to ensure a smooth experience:

  • Review the Policy: Before booking, understand the cancellation terms.
  • Keep Documentation Handy: Have all relevant booking information prepared if you’re considering cancellation.
  • Consider Flight Flex: If your plans are uncertain, the Flight Flex add-on might be a worthwhile investment for added flexibility.
  • Act Quickly: If you need to cancel, doing so in advance or within the 24-hour window can save fees or allow a full refund.
  • Document Communication: Keep a record of any interactions with Spirit regarding cancellations for reference.


The Spirit Airlines cancellation policy is designed with passengers’ budgets in mind, offering straightforward guidelines for when plans change. Understanding these policies, from Flight Flex add-ons to award ticket specifics, empowers passengers to make informed decisions regarding their travel plans.

Whether you’re dealing with a Spirit Airlines ticket cancellation or looking into your options for future bookings, remember that knowing your rights and the Airline’s policies can lead to a more stress-free travel experience. If cancellation is on your horizon, approaching the situation with the right information means you’re better positioned to manage your plans effectively.

Furthermore, Spirit’s cancellation and refund policies are structured to balance flexibility for passengers with the Airline’s low-cost model. Being informed, prepared, and acting within the policy guidelines ensures that managing your travel plans with Spirit Airlines is as straightforward and hassle-free as possible.

Remember, travel plans can change, but knowing how to navigate those changes makes all the difference. Safe travels!

Frequently Asked Questions

In the journey of understanding Spirit Airlines cancellation policy, several common questions arise, which we will address for clarity.

Can I cancel booking in Spirit at any time?

Yes, you can cancel your booking at any time, but the refund or the fee you might incur depends on when you cancel and the type of ticket you’ve purchased. Remember, cancellation close to the departure date usually results in higher fees.

Are flight tickets 100% refundable?

Generally, Spirit Airlines tickets are non-refundable to keep the costs low for passengers. However, there are specific scenarios where a passenger is eligible for a full refund, including cancellations made 60 days prior, within the 24-hour window after booking, if Spirit cancels the flight, or significant delays.

Does Spirit offer a 24-hour cancellation policy?

Yes, Spirit Airlines allows passengers to cancel a booking within 24 hours of purchase without incurring a penalty, provided the flight’s departure is at least 7 days away. This is a standard practice across many Airlines, offering flexibility and peace of mind shortly after booking.

How Spirit Airlines handles cancellations due to COVID-19?

Due to COVID-19, Spirit Airlines is allowing passengers to make changes without any charge. If Spirit cancels the flight, passengers may get a full refund.

What happens if I cancel a group booking?

Group bookings can also be canceled within 24 hours without any charge, provided the departure is at least 7 days away. Usually, the fares for group bookings are non-refundable unless specific exceptions apply.

What happens if I don’t show up for my flight?

If you do not show up for your flight, you may be charged a fee, and the remaining balance will be given as credit for future flights.

Can I get a refund if I have travel insurance?

Yes, if you have travel insurance, you might file a claim to get a refund for flight cancellations, depending on the terms of your policy.

What if I need to reschedule my flight?

If you reschedule your flight, you may have to pay the difference if the new flight is more expensive than the original one.

Can I change my flight to a different day without paying more?

If you want to change your flight to a different day, you won’t pay a change fee, but you might have to pay if the new flight costs more than your original flight.

What happens if Spirit changes my flight time?

If Spirit Airlines changes your flight time significantly and it doesn’t work for you, you may be eligible to get your money back.

How do I cancel my Spirit flight?

To cancel your Spirit flight, you can do it online through their website by going to your booking details, or you can call their customer service for help.

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