Avianca Airlines Unaccompanied Minor Policy
Avianca, one of the largest airlines in Latin America, offers an unaccompanied minor service to ensure the safe and comfortable travel of children who are flying alone. This policy is designed to give parents and guardians peace of mind, knowing that their children are in good hands during their journey.
In this article, we will explore Avianca airlines unaccompanied minor policy in detail, including the age requirements, fees, and procedures for booking the service.
What are Avianca Airlines unaccompanied minor rules?
Avianca airlines has specific rules for unaccompanied minors, which are designed to ensure their safety and comfort during the flight. Here are some of the key Avianca airlines unaccompanied minor rules :
- Children between the ages of 5 and 11 are considered unaccompanied minors on Avianca flights. Children aged 12 to 17 may also use the service, but it is optional.
- The Avianca unaccompanied minor service must be booked at least 24 hours before the scheduled departure time. The child’s details, including name, age, and contact information for the parent or guardian, must be provided at the time of booking.
- The Avianca unaccompanied minor fee, which varies depending on the route and destination. The fee must be paid at the time of booking.
- The child must be accompanied by the parent or guardian to the check-in counter, where the airline staff will verify the child’s details and provide a special tag for their luggage.
- The airline staff will accompany the child to the boarding gate and assist with boarding the flight.
- During the flight, the child will be supervised by the flight attendants, who will provide meals, drinks, and any necessary assistance.
- Upon arrival, the child will be accompanied by the airline staff through immigration and baggage claim. They will only be released to the person designated by the parent or guardian at the destination airport.
It’s important to note that Avianca airlines unaccompanied minor policy may be subject to change, so it’s always a good idea to check with the airline for the most up-to-date information before booking the service.
How to book Avianca unaccompanied minor service?
Passengers can book Avianca unaccompanied minor services online as well as through customer service.
Online – To book Avianca’s unaccompanied minor service, follow these steps:
- Visit Avianca’s website: Go to the Avianca website at www.avianca.com.
- Select “Book a Flight”: Click on the “Book a Flight” tab to start the booking process.
- Choose your route: Select the route and travel dates for your child’s trip.
- Indicate the number of travelers: Indicate the number of travelers, including the number of children who will be traveling alone.
- After entering the number of children traveling alone, select the “Unaccompanied Minors” option to start the booking process.
- Enter the child’s name, age, and contact information, as well as the name and contact information of the parent or guardian who will be picking up the child at the destination.
- Pay the fee for the unaccompanied minor service. The fee will vary depending on the route and destination.
- After completing the booking process and paying the fee, you will receive confirmation of the unaccompanied minor service, including the flight details and any additional instructions.
It’s important to note that Avianca unaccompanied minor service must be booked at least 24 hours before the scheduled departure time, so be sure to plan accordingly.
Avianca customer service – To book Avianca unaccompanied minor service through customer service, follow these steps:
- Dial Avianca’s customer service number, which can be found on the Avianca website or on your ticket.
- When you speak with a customer service representative, provide the necessary information for the unaccompanied minor service, including the child’s name, age, and contact information, as well as the name and contact information of the parent or guardian who will be picking up the child at the destination.
- Pay the Avianca unaccompanied minor fee which will vary depending on the route and destination.
- After completing the booking process and paying the fee, you will receive confirmation of the unaccompanied minor service, including the flight details and any additional instructions.
- It’s a good idea to review Avianca’s unaccompanied minor policy and guidelines before booking the service to ensure that you and your child are fully prepared for the journey.
It’s important to note that Avianca unaccompanied minor service must be booked at least 24 hours before the scheduled departure time, so be sure to call customer service in advance to allow enough time for the booking process.
What are the required documents for minors traveling alone with Avianca?
The required documents for minors traveling alone with Avianca will depend on the child’s age, destination, and nationality. Here are the general requirements under Avianca airlines unaccompanied minor service –
- Valid Passport – All minors traveling alone with Avianca must have a valid passport. The passport must be valid for at least six months beyond the date of travel.
- Parental Authorization – If the child is traveling internationally, they may be required to have a parental authorization letter signed by both parents or legal guardians. The letter should include the child’s name, passport details, travel itinerary, and contact information for the parent or guardian who is not traveling with the child.
- Visas – Depending on the destination, minors traveling alone may require a visa. It’s important to check the visa requirements for the destination country and apply for the visa in advance if necessary.
- Birth Certificate – If the child is a citizen of the destination country, they may be required to present a birth certificate or other proof of citizenship.
- Other Requirements – Some countries may have additional requirements for minors traveling alone, such as medical certificates or travel insurance. It’s important to check the requirements for the specific destination before travel.
It’s important to note that Avianca unaccompanied minor policy may be subject to change, and the requirements may vary depending on the destination and other factors.
How does Avianca Airlines offer assistance and support to unaccompanied minors?
Avianca Airlines offers assistance and support to unaccompanied minors to ensure their safety and comfort during their travel. Here is a step-by-step process of how Avianca offers assistance and support to unaccompanied minors:
- Check-in – Upon arrival at the airport, the unaccompanied minor must check in at the Avianca counter. The child must be accompanied by the parent or guardian who booked the unaccompanied minor service.
- Assistance from Avianca personnel – Once checked in, an Avianca personnel will assist the child and accompany them through security and to the boarding gate.
- Boarding – The unaccompanied minor will be boarded first to allow the crew to provide any necessary assistance and to settle the child in their seat. The flight attendant will introduce themselves and give a safety briefing and explain the features of the seat.
- In-flight assistance – The flight attendants will provide extra attention and assistance to the unaccompanied minor throughout the flight. They will make sure the child is comfortable, provide them with meals and drinks, and check on them regularly.
- Connecting flights – If the child has connecting flights, the Avianca personnel will assist them in navigating the airport and getting to their next flight.
- Arrival – Upon arrival at the destination, the Avianca personnel will accompany the child through customs and immigration and to the baggage claim area. They will wait with the child until the parent or designated guardian arrives to pick up the child.
It’s important to note that Avianca airlines unaccompanied minor policy may be subject to change, and the services offered may vary depending on the route and other factors.
How much is the Avianca airlines unaccompanied minor fee?
The Avianca Airlines unaccompanied minor fee varies depending on the route, the age of the child, and the fare class of the ticket. Generally, the fee ranges from 50 to 150 USD per child, each way.
It’s always a good idea to check with the airline for the most up-to-date information on the unaccompanied minor fee and any other related fees or charges.
As a parent or guardian, it’s essential to review Avianca Airlines unaccompanied minor policy and guidelines and communicate with the airline to ensure a successful and stress-free travel experience for your child.
Frequently Asked Questions
Children between the ages of 5 and 14 years are considered unaccompanied minors on Avianca Airlines.
The unaccompanied minor service is optional but recommended for the safety and comfort of your child. If your child is traveling alone, it’s best to book the service.
The fee for the unaccompanied minor service varies depending on the route, the age of the child, and the fare class of the ticket.
The child must have a valid passport, visa (if required), and any other necessary travel documents, as well as the Unaccompanied Minor Authorization form signed by the parent or guardian.
Yes, Avianca personnel will assist and support the child throughout the journey, from check-in to arrival at the destination.
Avianca has certain restrictions on the unaccompanied minor service, such as the maximum age limit, the number of unaccompanied minors allowed on a flight, and the routes available for the service.
You can book the unaccompanied minor service through Avianca’s website or by calling their customer service center.
Yes, you can make special requests for your child’s unaccompanied minor service, such as meal preferences or special assistance needs.
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