Discover the Spirit Airlines Special Assistance

Discover The Spirit Airlines Special Assistance

Hang tight and let slip your travel woes! Spirit Airlines not only knows that flying may seem a bit of a struggle but also takes to the skies beyond the rest by offering the ones that are special needs programs. The Spirit Airlines Special Assistance programs help passengers with disabilities to have a smooth and comfortable flight experience. In reality, everyone’s needs are covered by these programs.

Be it the wheelchair assistance, the mobility support, or the special help for the old flyers; Spirit is everywhere. They are truly committed to the provision of the sort of services that allow every passenger to reach their flights with confidence. Therefore, breathe deeply, loosen up, and be ready for the marvelous voyage!

The Spirit Airlines Special Assistance is worth getting to know. Let’s describe!

Different Forms Of Spirit Airlines Special Assistance

Spirit Airlines Wheelchair Assistance:

If you are traveling with, a physical disability and you’re unable to sit with the evacuation process without a wheelchair, then please try Spirit Airlines wheelchair assistance. Follow the steps below to ensure your flight is trouble-free. Ensure the airlines’ agents know you need assistance and leave sufficient time for boarding.

Include in your reservation one of the following wheelchair-helping services:

  • The homepage of the Spirit website contains the My Trips section. Here are the steps you will take to retrieve your booking. At the Passenger section below, you are supposed to scroll then click “ADD” while on top of “Additional Details” for the wheelchair assistance type.

When you get to the airport, ask for help:

  • The ticket counter is your best spot for asking a Spirit Team Member or an individual who offers wheelchair services.
  • In response to your request, the airlines will be there to help within 20 minutes.
  • It is advised to arrive early. At least two hours before your domestic flight or three hours before your international flight.
  • If you need help with the side interfaces of the terminal, one of your relatives or friends will ask for you at the ticket counter or the supplier.

Spirit is here to help you with everything listed below:

  • (If necessary), printing your boarding pass
  • Leaving your baggage at the curb, if necessary
  • Clearing the TSA
  • Towards a restaurant or bathroom on the way to your gate, time allowed.

Once you reach the gate:

  • Every half an hour, the airlines will come to check on you.
  • Upon request, they will assist you in boarding before other guests.
  • Help you out if your gate gets changed; just let a member of the Spirit Team know.

Once onboard:

  • Need assistance getting to the restroom? A flight attendant is available to use the wheelchairs on board.

When you reach your final location:

  • Be sure to stay on board until every single guest has disembarked.
  • If you require Spirit Airlines wheelchair assistance, please notify a flight attendant.
  • Tell the wheelchair service provider you need help getting through the gate.
  • Help is offered once every passenger has disembarked.
  • Spirit is here to help you get to your connecting flight, the Spirit terminal’s baggage claim, or the curb outside the terminal.

Spirit Airlines wheelchair assistance aisle and on-board services:

You can ask for an aisle wheelchair if you have a problem, finding your sitting position. The process to do so is as shown below.

You can add wheelchair assistance to your reservation by selecting one of these alternatives:

  • Visiting the “My Trips” section of our home page. Start there, follow the directions to access your reservation, and then pick “ADD” near “Additional Information”. Later just choose the type of wheelchair assistance/aid needed

At the gate:

  • Please tell a Spiri Agent to go get your aisle chair.

Early Boarding:

  • You must plan ahead of time to board if you wish to do so before other guests.
  • Ask a member of the Spirit Team for this.

Upon boarding:

Two specially trained agents from our wheelchair service provider will help you from the aircraft using a mechanical lift, get you into your aisle chair, and then seat you.

During flight:

If you require assistance getting to the restroom while in flight, a flight attendant can use the wheelchair that is provided.

When you get to your location:

  • Please wait for all passengers to leave before you take your seat upon arrival in your wheelchair.
  • Two agents will escort you from the aisle seat to the jet bridge and then from there on the aircraft for any on-board transfers.

Spirit Airlines Mobility Assistance

Spirit Airlines would like to let more people experience the beauty of flying. Their page explains Spirit Airlines Mobility Assistance, providing various ranges of services from assistive devices, and in-cabin storage solutions for devices. Passengers may choose to submit their ask either online or by phone call to enjoy a problem-free and comfortable travel experience.

Spirit provides assistive devices/medication under mobility assistance. Assistive devices/medication are completely free and don’t need to be considered for your baggage allowance as long as the following is met:

  • It is packed separately from regular baggage items.
  • The airline members will ensure that your bag only has an assistive device(s).
  • You will pay a corresponding charge for other items that have your assistive device.

When boarding, you can bring your assistive device – if possible, please do not crush them in the hold.

  • The maximum dimensions for a securely packed gadget on board are 39 by 26 by 11 inches (99 by 116 by 63 cm).
  • Checking larger assistive gadgets is free of charge.

Joining the journey with mobility devices

Commonly carried mobility aids—no larger than 39 by 26 by 11 inches, or 99 by 116 by 63 cm:

  • Foldable walkers
  • Knee Scooters
  • Canes
  • Crutches
  • If they don’t fit in the overhead compartment, Spirit will check the items at the gate or ticket counter free of charge.
  • Ensure the assistive devices’ non-hazardousness is ascertained from the FAA website.
  • Spirit Airlines can carry folding manual wheelchairs in the cabin (not more than two per flight) on a first-come-first-carried basis. You may ask the gate agent for this service in case you need it.
  • It is impossible to carry battery-powered wheelchairs inside the cabin, so they have to be checked in at the counter.

Mobility device check-ins:

  • You can check your manual or battery-powered wheelchair, or mobility aid, at the ticket counter and/or gate.
  • Before your mobility device gets stored in the cargo bin, other items like cushions or side-guards which can be detached easily, and footrests which are also removable should go with you in the cabin.
  • Once you arrive at your departure point, indicate to one of the gate agents that you would like to have your device checked and returned to the same location where you are checking in to your destination or connecting flight (if available).
  • The deplaning procedure concludes with the availability of assistive aids.

Helpful tip:

To help the airlines with the safe loading and unloading of your mobility equipment, please give our airport agents your instructions about your device in writing and thus reduce the risks. It is an important and necessary condition to bring the Mobility Aid user manual and the Mobility Aid Information form along with it. You could also make instructions by yourself. As it is suggested you tape the instructions to your device and have an extra copy for yourself.

Spirit Airlines Passenger Assistance

They provide a variety of passenger assistance services to leave you at ease and comfort, from pre-flight arrangements to onboard care. Regardless of whether you need help with your baggage, or learn more about travel info, Spirit Airlines will meet your travel requests and make you feel safe and secure. Under Spirit Airlines passenger assistance, you may get various services, such as:


Your ticket includes one personal item that is small enough to fit into the smaller sizer box (like a small backpack). Anything else like an extra personal item or a standard carry-on or checked bag will need to be purchased separately.

The best way to save money is to buy your carry-on or checked bag when you book your flight.
You can bring one personal item (e.g., purse, small backpack) which must contain items necessary for a flight only (e.g., an infant blanket or jacket, diapers and wipes in a diaper bag, or a book) with you. Neck and head pillows can be carried onto an airplane provided they fully fit into your item bag as long as they are not too large.

Some people may carry wheelchairs, car seats, and strollers on flights without any cost. However, folding wagons should not be considered a carry-on item.


Reservations for infants can be made separately but must be securely placed in a child restraint system that is approved by the FAA.

Spirit has a reservation system where you can avail of a free check-in seat assignment, but it’s unsecured whether your buddies or relatives can sit near you. If parents with small kids (13 years of age and younger) do not choose to book seats at the time of booking, the airport staff and Flight Attendants will try their best to provide adjacent seats.

Seat assignments can be bought and chosen according to your preferences. The basic price of seat assignments starts here at $5 which differs from route to route and location on the plane. But for more, you can get a Big Front Seat that will give you extra legroom.

You may check out seat pricing for your flight by visiting the seat page while booking online, or in My Trips, and during Online Check-in (within 24 hours before departure).

The first row of the aircraft is the place where our Big Front Seats are situated and they have up to 32% more legroom than the Deluxe Leather Seats. Big Front Seats are also longer and besides they lack a middle seat among them.

Online Check-in

Online check-in is the easiest and least expensive way to confirm the flight is yours. Online check-in starts 24 hours before flying and ends one hour before your flight time the plane is supposed to take off.

Before checking in online, it is recommended that you buy any additional bags and/or seat assignments you want. The airport is a bit more expensive to buy bags. Online-purchased bags do not need the help of agents, and thus we can forward the savings from that to you as well.

The more people know about online check-in, and less baggage, of course, the bigger our eco-friendly airport experience will be!

Not all guests will be able to use the online check-in system:

  • People taking their pets on vacation
  • Customers taking a 10-person or larger tour
  • Minors without adults
  • Individuals taking a lap infant on a flight
  • Individuals on a military trip who are not required to carry a passport
  • Travelers in route to specific foreign locations
  • Travelers leaving foreign countries who are not citizens of the United States
  • Purchasers of premium seats or unique merchandise
  • If you have trouble checking in online, they can ask a ticket counter agent for assistance.

Travel Info

Unaccompanied minors from the age group mentioned can leave on their own on connecting domestic flights (that includes Puerto Rico and the U.S. Virgin Islands). With the itinerary, at least one direct or connecting flight with the same airplane should be included. Unaccompanied Minors travel on National flights only and are unavailable for international flights. We ensure the safety of your new runner on the board and can give food and drink.

In cases when Spirit Airlines plans the right to ask for some papers that confirm a child’s age, UMs will not be refunded unless they are at least 5 years old. Please bring a birth certificate or passport if you are asked to present it along with the ticket.

Unaccompanied minors cannot travel on international flights.


Unaccompanied minors traveling by air must adhere to the following regulations:

  • Please let us know if this is for a booking for a minor traveling alone during reservation.
  • Make sure you arrive at the check-in counter at least an hour ahead of departure.
  • There is also a form for unaccompanied minors that needs to be filled out at the airport during the check-in process by parents or guardians dropping them off, who must present photo ID before their children are considered for travel. Spirit Airlines puts this form in the lanyard, which we give to the minor, and Spirit Airlines staff needs to recognize them.
  • To drop off your child at the airport, you have to ask for a gate pass at the ticket counter, walk the child to the gate, and stay next to the Unaccompanied Minor at the gate until take off; gate passes are allowed to strangers who have a government-ID card only.
  • The individual responsible for delivering the child must stay at the gate for fifteen minutes following the takeoff of the aircraft.
  • Before the start of the journey, a kid will be pre-boarded and the Flight Attendant will already be notified that they are going to be Unaccompanied Minors. They are allowed to board last when they arrive a little late so that they can be handed over to the Flight Attendant.
  • The pickup parent/guardian designated on the Unaccompanied Minor Form must arrive early at the destination airport to get a Gate Pass from the ticket counter and wait at the gate for the airplane to land. The child will be accompanied from the airplane by a Flight Attendant and released to the pickup parent/guardian on the Unaccompanied Minor form.

How To Request The Spirit Airlines Special Assistance

To avoid any inconveniences at the airport, before leaving on your journey, avail yourself of Spirit Airlines special assistance through their website. Go to Spirit Airlines’s website and follow these instructions:

  • Get to the booking part by clicking on it.
  • Please specify your starting and ending points.
  • Enter your details.
  • Asking for help with a wheelchair.

But if you already bought your plane ticket:

  • Visit the Spirit Air website.
  • Go to my trips section of the website.
  • Input your name.
  • A confirmation code will be sent to your email
  • Click “Continue” to be redirected to your flight’s itinerary.
  • For example, for an extra, book a wheelchair assistance.

Requesting Spirit Airlines special assistance at the Airport

Dedicated Lanes

Check-in lanes and boarding priority must be looked for the passengers that need Spirit Airlines special assistance. These lanes show respect and understanding towards those who have mobility issues and need extra time and care throughout the airport transitions.

Inform Staff

To avoid perplexity, tell spirit staff about the help you need (for instance, a wheelchair or medical assistance) at check-in to prevent any problems in the security process and boarding.


Traveling with special needs will not be a problem. Spirit Airlines takes this into account and their clear commitment to making travel convenient is reflected in all segments of their Spirit Airlines special assistance. Before flying, as well as at the airport and on the plane, Spirit is ready to help you in every way possible. Their services include both departure and arrival and they are committed to providing passengers with not only flight but also comfort.

Don’t postpone your trip plans because you’re worried about getting to the airport or on the plane. Connect with the Spirit Airlines passenger assistance team or peruse their website for more information. Spirit Airlines gives you the tools you need to fly with confidence and enjoy travel more with their Spirit Airlines special assistance and commitment to diversity. So pack your bags, embrace the adventure, and let Spirit Airlines take care of the rest!

What services does Spirit Airlines offer?

Spirit Airlines provides low-cost air travel within the United States, Latin America, and the Caribbean. Passengers get to select between different seating options and purchase extras such as in-flight entertainment or checked luggage at extra charges as may be imposed by the airline company. Where necessary, they offer Spirit Airlines special assistance.

How do I get in touch with Spirit Airlines?

Call the Spirit Passenger Assistance line at 844-989-7283. This is extremely helpful to assistance specifically tailored to the person’s needs. Additionally, Spirit Airlines’ website offers contact info, reservation management, flight check-in, and online chat for special needs assistance.

How do I add a wheelchair to spirit?

If you want to accompany a passenger’s wheelchair to Spirit, you need to acquire the wheelchair from your wheelchair service provider. You can reach Spirit’s Passenger Assistance at 844-989-7283 and ask for a wheelchair to be present on your journey. They will make sure a wheelchair is there at the airport, for your convenience.

Does Spirit Airlines charge for wheelchair assistance?

Requesting Spirit Airlines wheelchair assistance does not cost anything. There is no cost to add the service.

How do I book special assistance at the airport?

Spirit offers two choices for booking special assistance on their website ( One way is to call them up at 844-989-7283 which they say is their “Passenger Assistance” line while the other is to check out their “My Trips” section under “Special Assistance” which is where you can find the information if there is any. Ensure that you reach Spirit as soon as you can so that you receive total support.

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