Icelandair is a well-known airline that operates flights to numerous destinations globally. In this post-Covid era, the airline has introduced a range of measures to prioritize the safety and comfort of its passengers. Among these measures is the Icelandair flight change policy, which grants passengers much-needed flexibility.
Understanding the Guidelines of Icelandair Flight Change Policy
Icelandair offers passengers the option to change their booking without a change fee if they have an existing booking for –
|Fare Type||Eligibility for Policy||Restrictions|
|International Flights||Economy Standard||None|
|Saga Premium Flex||None|
|Economy Light (issued before April 4, 2022)||Fare differences may apply|
|Economy Light (issued on or after April 4, 2022)||Not eligible for changes|
|Domestic Flights||All ticket types issued before October 1, 2021||None|
Here are the following fares that allow the flight change
|Fare type||Date change permitted|
|Saga Premium Flex||Yes|
Icelandair Change Fee Waiver
Icelandair offers a change fee waiver for passengers who meet certain conditions. This includes –
- The waiver applies to all Icelandair tickets with a ticket number starting with 108.
- The ticket must be in a validity period. The duration is for 12 months from the date of purchase.
- This waiver is applicable to international flight tickets including Economy Standard, Economy Flex, Saga Premium, or Saga Premium Flex fares.
- Passengers whose flight is delayed or there is a schedule change for more than 5 hours.
- For domestic flight tickets, both Economy Light and Economy Standard ticket holders can make their first change without a change fee.
- International flight tickets with an Economy Light fare issued prior to April 4, 2022, are also eligible for the change fee waiver.
- If requested the Icelandair flight cancellations within 24 hours of purchase.
Icelandair Schedule Change Policy
If there is a schedule change of at least +/- 2 hours from the original time, which is unacceptable to the passenger, they are entitled to a refund.
In cases where Icelandair cancels a flight, fails to operate a flight according to the schedule, or causes a passenger to miss a connecting flight on the same ticket, the refund amount applies to the unused portion of the ticket.
Icelandair’s COVID-19 Flight Change Policy
If you currently hold a booking for a flight, there is a possibility that you can change it without incurring any change fees. This applies to the following fare types:
- For international flights, if you have a ticket with Economy Standard, Economy Flex, Saga Premium, or Saga Premium Flex fare
- For international flights, if you have a ticket with Economy Light fare,
- For all flights within Iceland.
Icelandair 24-Hour Flight Change Policy
Icelandair offers a 24-hour flight change policy that allows passengers to change their booking within 24 hours of purchase without incurring any change fees. However, this policy only applies to Icelandair tickets
- Travel originates to and from the US
- Changes can be made online through the Icelandair website or by contacting their customer service.
- If the new flight has a higher fare, passengers will be responsible for paying the fare difference.
- Does not apply to Reward fare and Group fare.
How to change flight reservations with Icelandair?
To change flight reservations with Icelandair, there are a few options:
Online – To request flight changes online, follow these steps –
- Go to the official Icelandair website and navigate to the “Manage Booking” section.
- Enter the required information, such as your booking reference or ticket number, as well as your last name.
- Once your booking is retrieved, locate the specific flight reservation you want to change and click on the corresponding option to modify it.
- Follow the prompts to select a new date, time, or destination for your flight
- If there are any Icelandair change fee and fare differences, you will be informed.
- Review the revised flight details and ensure they are correct.
- Proceed to confirm the changes, and you should receive a new itinerary or confirmation email.
Over the Phone – Passengers who struggle with online navigation or don’t have internet access, can call Icelandair. All you need to do is –
- Call the designated phone number and be prepared to provide your booking reference or ticket number.
- Explain to the Icelandair representative that you wish to change your flight reservation.
- Provide the details of your current booking and specify the desired changes, such as new travel dates or destinations.
- The representative will guide you through the process and inform you of any applicable fees.
- Once you agree on the new flight details, the representative will make the changes on your behalf.
You will get the revised itinerary or confirmation via email.
At the airport – Follow these steps to request flight change at the airport –
- Plan to arrive well in advance of your scheduled departure time to allow sufficient time for the change process.
- Locate the Icelandair check-in counter desk at the airport.
- Approach the counter and present your passport or identification, along with your original flight reservation details.
- Inform the Icelandair agent that you need to change your flight reservation.
- Specify the desired changes, such as new dates, times, or destinations.
- The agent will check for available options and inform you of any associated fees or fare differences.
- Once you agree on the revised flight details, the agent will update your reservation and provide you with a new boarding pass or confirmation.
Icelandair Change Fee
Below is the table for the Icelandair flight change cost for all fare types –
|Fare Type||Change Fee||Fare Difference|
|Economy Light||Not allowed||N/A|
|Economy Standard||250 CAD||Fare difference may apply.|
|Economy Flex||Free||Fare difference may apply.|
|Saga Premium||350 CAD||Fare difference may apply.|
|Saga Premium Flex||Free||N/A|
Icelandair flight change policy aims to provide passengers with flexibility and convenience, allowing them to adapt their travel plans when necessary. This policy contributes to a positive and hassle-free experience for Icelandair passengers, ensuring that their travel arrangements can be adjusted with ease.
Frequently Asked Questions
Icelandair’s flight change policy allows passengers to make changes to their flight bookings under certain conditions and within specific guidelines.
Yes, Icelandair allows passengers to change their flight bookings, subject to the terms and conditions of the fare purchased.
Yes, fees may apply when changing an Icelandair flight, depending on the fare type, destination, and timing of the change. No fee applies to Economy Flex and Saga Premium Flex.
To change your Icelandair flight, you can visit the Icelandair website and use their online booking management tool, or you can contact their customer service representatives for assistance.
Yes, you can generally change the date or time of your Icelandair flight, but it is subject to availability and any applicable fees or fare differences.
Changing the destination of an Icelandair flight may not be allowed under certain fare types.
Icelandair tickets are non-transferable, which means that the name on the ticket should match the passenger traveling. To know more, read the Icelandair name change policy.