Cathay Pacific Name Change Policy

Encountering an incorrect name on your airline ticket can be a distressing experience for any passenger. However, it’s reassuring to know that Cathay Pacific offers a reliable name correction policy.

This blog aims to provide you with a comprehensive understanding of Cathay Pacific name change policy procedures, helping you navigate through potential challenges.

Key Highlights of the Cathay Pacific Name Change Policy

To gain a comprehensive understanding, let’s explore the key highlights of the policy:

All the Cathay pacific change passenger name requests would be free of charge, provided they must meet the following criteria – 

• Middle name addition or deletion
• Swapping of surname, middle name, and first name
• Title/gender correction
• Omitted part of the name
• Changing the name to match travel documents
• Spelling mistakes or typos
• Name changes requested due to marriage, divorce, or adoption. Passengers need to submit valid documents.

The other guidelines include – 

• Passengers are encouraged to provide document proof for the name correction request.
• The name correction request will be free of charge if it meets the above criteria for the “same person.”
• If the name correction request is not for the “same person,” it will not be permitted.
• If name changes are not permitted, passengers can request flight cancellation, and rebook the flight with the correct name. Cathay Pacific Flight Cancelation fee would be applicable. 

What are the restrictions applicable to the Cathay Pacific Name Change Request?

While Cathay Pacific understands the need for name changes, there are certain restrictions to ensure the integrity and security of travel arrangements. Some common restrictions include:

• Cathay Pacific ticket name change are generally not allowed for non-refundable tickets.
• Name changes are not permitted for tickets purchased through certain promotional fares or discounted offers.
• Name changes are subject to availability and may be restricted during peak travel periods.

Cathay pacific name change on ticket involving a change in the ticket holder’s identity (e.g., transfer of ticket to another person) may require additional documentation and approval.

How to Request the Name Change With Cathay Pacific?

If you find yourself in need of a name change or correction on your Cathay Pacific flight ticket, follow these general steps for a smooth process:

Online – Here is a step-by-step guide on how to request a name change with Cathay Pacific – 

• Visit the official Cathay Pacific website at cathaypacific.com.

• Navigate to the “Manage Booking” section. This can usually be found on the homepage or in the main menu.

• Enter your family name (last name) and the unique booking number associated with your ticket. You can find the booking number in your confirmation email or on the ticket itself.

• After entering the required information, click the “Continue” or “Submit” button to proceed.

• A list of your bookings will be displayed. Select the specific booking for which you want to request a name change.

• On the booking details page, you should see options to make changes. Look for the option related to “Name Correction” or “Name Change.”

• Follow the prompts and enter the corrected name details as per your official ID or passport. Make sure to double-check the accuracy of the new name before proceeding.

• If necessary, you may be asked to provide supporting documentation for the Cathay pacific name change marriage request. This could include documents such as marriage certificates or divorce decrees.

• After making the necessary changes and attaching any required documents, you may be prompted to pay a Cathay Pacific Name Change fee. 

• Review all the details and confirm the name change request. Be sure to read and understand any terms and conditions associated with the name change process.

Once you have completed the process, Cathay Pacific will send a confirmation email to the email address registered in your account. This email will serve as confirmation of the name change request.

Phone – Here is a step-by-step guide on how to request a name change with Cathay Pacific through their customer service:

• Locate the customer service contact information for Cathay Pacific. The customer helpdesk number for Cathay Pacific.
• Explain to the customer service representative that you need to request a name change on your Cathay Pacific ticket.
• If applicable, provide any supporting documentation for the name change request.
• If a service fee is associated with the name change, the customer service representative will inform you about the amount and provide instructions on how to make the payment.
• Once the name change request is processed, the customer service representative will confirm the changes and provide you with any relevant details or confirmation numbers. 
• If you have any further questions or concerns, feel free to ask the customer service representative for clarification or assistance.

The customer service representative will be able to provide you with the most accurate information and guide you through the name change request based on your Cathay Pacific Name Change request. 

How much is the Cathay Pacific Name Change Fee?

There is no specific information related to Cathay pacific name change fee mentioned on the airline’s website.

However, it is best to contact the airline for the most accurate information. 

Understanding Cathay Pacific name change policy is essential for smooth travel experiences. By following the guidelines and being proactive in verifying passenger details, you can minimize the chances of encountering name-related issues.

Frequently Asked Questions